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8.2 / 10 Guest Rating

The Gallery Inn

204-206 Norzagaray, Old San Juan, San Juan, 00901, San Juan, PR

The Gallery Inn - main view

About the Property

Relax in Style with an outdoor pool, rooftop terrace, and garden. Browse gift shops or enjoy a picnic area. Unwind at the bar/lounge after a day of exploring. Convenience at Your Fingertips with multilingual staff, luggage storage, and common area amenities. Feel at home in uniquely decorated guestrooms with Tempur-Pedic beds and modern bathrooms. Explore Old San Juan with nearby attractions like Plaza del Quinto Centenario and San Juan National Historic Site. Book now at The Gallery Inn and experience the perfect blend of comfort and adventure!

Facilities & Amenities

Terrace
Garden
Luggage storage
Wheelchair accessible
Picnic area
Gift shops or newsstand
Multilingual staff
Front desk (limited hours)
Internet access in public areas - high speed
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9:00 AM to 10:00 PM.Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent100 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
Jessymar
Verified booking
partner
Standard Room
Stayed in Oct 17, 2020

"Exceptional"

10.0

Un lugar muy diferente e interesante. La pasamos muy bien.

Helpful?
B
Benjamin
Verified booking
Standard Room
Stayed in Aug 19, 2020

"Artist Retreat-Worthy"

10.0

One-of-a-kind spot in Old San Juan! Incredible gardens / plants throughout.

Helpful?
C
Cassandra
Verified booking
partner
Standard Room
Stayed in Jul 7, 2020

"Exceptional"

10.0

Staying at The Gallery Inn is always a treat. The property is an infinite labyrinth of art work and vignettes that take you to another place in time and the world. Walking the halls and staying here will truly make you feel like you are getting to be a part of an interesting and beautiful historic masterpiece.

Helpful?
B
Bill
Verified booking
self
Standard Room
Stayed in Mar 14, 2020

"Exceptional"

10.0

Incredibly charming historical restoration of six centuries-old San Juan houses.

Helpful?
W
William
Verified booking
friends
Standard Room
Stayed in Mar 13, 2020

"Good"

4.0

Its not like pictures. The rooms smell humidit and too small. I dont like this hotel.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 8, 2020

"Paid more, got less."

4.0

Jan (the owner) amazing, and items she has collected and the Hotel is beyond words! With no fault of Jan we initially booked a one night stay for our honeymoon. We booked on hotels.com garden view room, and were greeted by a young lady that asked us about our luggage. We packed for a 2 week vacation and intended on flying out the following day, so we needed to pack and rearrange luggage. When we informed her of this she laughed and said you might wanna rethink that and rudely walked off. She walked us down a dark hall, up a spiral narrow staircase and into a room that was being cleaned. This was at approx. 445 ck in time was 3pm. She asked us to wait and ck in later. We still paid regular rate, checking in approx after 6pm we finally see our room. Not a garden view, but a wall and street with clubs and young party goers. No hand towels, no wash rags, no floor bath mat, no phone, no tv, and bed was very uncomfortable. We were unable to carry luggage to our room due to the narrow staircase, plastic bags instead. We paid over $320 for a garden view, and when we questioned this n asked for a fridge to use we were ignored and told we should have gotten a suite. Now the restaurant! Omg, Amazing! We will 100% visit that over n over! Food delicious, tapas was a tad bit over priced but we would pay again due to how delicious it all was. Ambiance gorgeous, entertainment so talented!! Jan~ gorgeous. Drinks were well worth the price, and our server and bar staff where social and kind.

Helpful?
D
Donovan
Verified booking
Standard Room
Stayed in Feb 27, 2020

"Could not have picked a better place to stay"

10.0

The property is one of a kind. Beautifully restored and very unique. Centrally located. Friendly staff.

Helpful?
M
mark
Verified booking
Standard Room
Stayed in Feb 27, 2020

"Had a good stay"

8.0

My wife and i enjoyed the stay. It is a bit untraditional but a good experience overall. Old property, very cool configuration.

Helpful?
S
senator
Verified booking
family
Standard Room
Stayed in Feb 19, 2020

"Exceptional"

10.0

angel host her wing were showing everywear She was amazing person people should take note of hear glow

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Feb 17, 2020

"Good"

4.0

The property itself is charming, however, it is poorly managed. air conditioning was not working, so was moved to another room with bathroom down the hall ..Got up mid night to use facilities and it was swarming with bugs in the hallway.. Proceeded to the 24 hour desk to mention and was handed a can of bug spray by a gentleman who did not even get up to greet us, said nothing to us, just bug spray handed us. Sprayed the bugs and the floor was so wet with spray you could not navigate it easily. Made it til morning to find dead bugs all over the floor still, this was 9 a.m. .. Made mention of all this to the person at the desk who seemed disinterested and had no intention of adjusting any billing. Said she would mention to her supervisor. Never heard a word. So as you must know by now, it is sad that such a charming property so easily gained a negative response. I do want to say that upon our arrival we were greeted by a pleasant young man who was eager to assist with our bags, Beware that there is a challenge to navigate this property as there are numerous stairways and no elevators. Our stairway to our room was 24 inch wide very steep spiral .

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