Fairmont Mara Safari Club

The stay was enchanting. Our room overlooked the Mara River, allowing us to watch the hippos bathe daily. The staff was invariably friendly and smiling. Rose, our waiter, was perpetually cheerful. Caleb, in housekeeping, delighted us with charming notes. Moseka, our safari guide, impressed us with his extensive knowledge and knack for finding incredible spots. Nancy, the hotel manager, made it a point to check on us daily, ensuring our satisfaction. In summary, the experience was exceptional, and I am eager to return. My gratitude to Fairmont for their exceptional service!

Great stay. Safari drives were outstanding. Slept peacefully with the sounds of hippos in the river yards from our tent.

Customer service was great. Facilities were also great

Nothing to mention

Location & Moses our driver

Outrageous price for the service and food

Our stay was a unique experience that me and my partner will never forget. The staff goes above and beyond to make you feel comfortable. Little details everywhere remind you that this is a luxury experience. The food was world-class. But the best thing is the location next to the Mara River. Hearing the hippos bellowing while in bed inside our tent and our game drives early in the morning with an incredibly knowledgeable and expert Masai driver are the kind of things that will stay with us forever.

Nothing at all.

Wilson our driver - WHAT A LEGEND. Amazing to see all of the animals - saw all of the big 5 on our first day Hippo corner was a great edition Don’t get me started on the food, literally the most flavourful food I have eaten, better than any London restaurant.

Thought the edition of taking a couple of chairs and a drink to watch the sunset (for free..) after your game drive would’ve been great as many competitors provide this