Fairmont Mara Safari Club

Located in the reserve - we saw very many animals including lions, giraffes and cheetahs

My husband and I visited for our 2nd anniversary and it was amazing. The safaris were amazing, the camp is located on a private conservancy, so the game viewing is exceptional. We saw a wide variety of animals, including all the big five (except the elusive leopard). Reuben was our guide and he was great, so knowledgeable, experienced, and friendly! The tents were great as well, I loved being woken up by the hippos at dawn. Caleb took care of our tent and made sure we were very comfortable throughout. The masseuse at the Spa was amazing as well, got a great deep tissue massage after a long day out on the Mara. We loved the food, they had a wide range of options to suit all palettes, Francis took care of us during meals throughout our stay, he was excellent. We unfortunately didn’t pack any warm clothes, (we didn’t expect it to be as cold as it was) but there were blankets in all the game drive vehicles and they were a life saver! Caleb also warmed up our bed with a hot water bottle every night.

1. Location 2. Friendliness and promptness of staff 3. Property rooms 4. Activities were excellent - The Masai village visit, game drives, the massages and the sundowner.

1.Indian food was ok but could be better especially during breakfast and dinner there should be more Indian vegetarian options. 2. Balloon safari could have been better - The post breakfast was good but the balloon safari itself was not very impressive

The service quality, view in the tent, food quality, and game driver experience are all superb.

The location is a bit far away from the migration point.

The food served at the dinner was good. You have to pay for still water and other drinks.the Mara river flowing near the rooms and the hippo center. The staff at the dining is very good.

The 100 Kms dirt road to the hotel is horrible. We were given wrong directions by the hotel staff Anthony and it took us more than 5 hours to reach on that dirt road. There is another dirt road from muloch which takes 2 hours. Because of the wrong directions we missed the game drive on the day of arrival. The game drive took us to see elephants and a few other animals. Didn’t see any lions or leopards. Overall the north side of Mara where this hotel is located is a waste of money. Stay in the south side of Mara to spot more animals and birds.