Jardim do Vau

We have zero complaints. The accommodations were great. Staff excellent and so helpful. We would definitely stay here again. Pool and proximity to beach is steps away. Apartment cleaned daily and in walking distance to so many restaurants etc.

The people at the desk were very obliging and helpful. The rooms and balcony were fine. It was easy to access the beach area and local restaurants.

We didn't use the dining room because it was mostly fixed price buffet and the occasions when we dropped down the staff didn't know when menu ordering would be available. Strange. We would have like to have had an option to eat there. The ladies at the store were only transactional and didn't really engage with people coming into the store (no welcome.) It was helpful to have it there but we think opportunities were lost by not engaging with those coming into the store, i.e. "can I be of help to you? "

We have been coming to this wonderful hotel for 13 years ( minus Covid ) . Have only high praise for everyone from Reception , Management , Housekeeping . Friendly, efficient staff who treat you like family . They make your stay feel so comfortable and react quickly to any request . Travelled with friends and it was their first time and they were so pleased they have booked for 5 weeks next year. The apartments are cleaned 6 days/week to very high standards . You can book excursions at the front desk who will also make restaurant reservations and call taxi’s when you request . The beautiful sandy beach is literally steps from hotel . Indoor pool is exceptional . Highly recommend !

There are many free parking spaces. It's a little far from the city center, so it's quieter.

There are no dishwashing tools and washing liquid, and the customer service said that they need to buy them themselves.

Very nice Property and Staff

Stayed in room 107A a 1BR ground level facing pool and beach for 4 weeks. Highly recommend! The room was situated in the ideal location. Steps from outside pool, beach and boardwalk via patio door. From front door steps away from inside pool (must wear hair cap), whirlpool, steam room, sauna, library, grocery store, restaurant, gym, hair salon and massage parlour. The bedroom was a little small, but had a large wardrobe and makeup area and mirror. The kitchen was sufficient. Only downside was the one bedroom does not come with washer (on-site cost 10 euros) and only a bar fridge. 2BR has larger fridge and washer and dryer. Loved the extended ground level patio with 3 lounge chairs, patio set and umbrella. The area gets quite hot as it has wind barriers. The staff and maid service were great. No issues. Everyone spoke English and were extremely friendly. The grounds and room were extremely clean. Absolutely loved the area. During low tide you can walk the beach 50 mins one way to the marina. Lots (some of which aren’t open during winter months) of restaurants, bars, grocery stores and liquor stores within walking distance. Moonlight bar (about 25 mins) is a MUST! Bartender Hugo is the absolute best. Things to note, if you are coming during hotter times of the year, this room does not have AC only fans. The poor bar is closed during winter months. On-site restaurant, bar and grocery store have limited hours. On Sundays, the indoor pool is closed and there is no maid service. Towels are changed everyday and beds every 4 days. We met a lot of great people and found there were a lot of repeaters that come back to this hotel each year. We would have no hesitation to do so as well. Can’t wait to come back again and stay for 3 months next time!