The Charleston Place

The valet Zachary, the bellmen Ben and Jackson and our desk clerk Mikela , were all absolutely fantastic. The rooms and the facility was over the top nice.

We realized late at night the room had AC issues. The front desk (Lauren and Aurora) was able to quickly reassign a room for me and made sure the new room did not have an issue before we moved. The new room had a faint new paint smell. My wife has asthma and found it difficult to sleep. Again the front desk re-accommodated quickly. Both incidents they sent a bellman to move all our luggage. The staff’s calm and empathetic demeanor prevented a stressful situation from escalating. Very much appreciated.

Beautiful hotel, wonderful staff, I felt like I was home, thank you so much for having such great attention to detail in everything you do at this hotel!

Exceptional staff and accommodations! Fantastic attention to detail. The entire experience was beyond our expectations.

Great place to visit and Great Place to stay while in Charleston. Staff was excellent adn the hotel location is in the heart of everything.

Best hotel stay in a very long time. Staff always eager and happy to help and accommodate! From first door-woman to last bell-man and everyone in between! Also, its not too stuffy; if you come back from a bike ride (on their adorable bikes!), you don't feel out of place!

The suite was very poorly designed. The bathroom isn’t accessible from the bedroom. The vanity desk doesn’t have a mirror that you can use. The door to the bedroom is glass, which means if one guest is up earlier or later the light in the living room disturbs the one trying to sleep. There was only a shower and no bathtub. They didn’t disclose they were under construction which could be heard from the room. …. But hotel staff was amazing, hospitable, kind and professional.

Great place to stay, food excellent, and friendly staff. Rooms were pristine, and room had a beautiful view of bridge in background.

We have held our business meeting at this location for well over 10 years. As I understand it is under new ownership and they are remodeling. We were unable to stay last year due to the remodeling. They are nowhere near completion, except for the arrival area. The rooms are average, have not been remodeled, and are not on the floor where they placed us. In fact, the floor above us was clearly undergoing renovations. We also have our breakfast, lunch, and dinner buffets here. The food was less than expected. I believe I have had a better Hampton buffet. Disappointment is not even the word I am looking for, but it is the kindest.