The Charleston Place

Our experience was wonderful! The staff was very kind and hospitable, my family felt very welcomed and taken cared of. We had Steve bring up the bags and Rosevelt bring them down after calling for the car, making our arrival and departure smooth and easy.

Sister & I thoroughly enjoyed 3 nights at this fabulous hotel. Kate at Registration was professional & delightful. Kelly our concierge was so helpful in finding the right tour for us, thank you Kelly. Amari at checkout was so nice, Theresa, Dan & Sandy at Club room were pleasant and made us feel very comfortable. If you want a top shelf location, courteous & welcoming staff then Charleston Place is your stay.

We cannot say enough wonderful things about The Charleston Place. We are so in love with this property and the people who work there that we have now stayed there more than 10 times, including several major holidays. The beauty of the property will capture your attention, but the people who work there will capture your heart. And, we are happy to report that over the years, the staff has remained predominantly unchanged. Shout out to Roosevelt (our toddler’s best friend) , Sam (our toddler’s second best friend), Bessis, Christina, Angel, Lauren, Steve, Shruti and so many others I’m forgetting. Each staff member has made such a memorable impression on our family and really makes the hotel feel like a home away from home. In addition to the amazing hospitality, the hotel is gorgeous from head to toe. From the moody bar where you can always make a new friend, the iconic lobby with grand fresh flower centerpieces every day, the posh Palmetto Cafe for long breakfasts, the lavish rooms, the gorgeous ballrooms that host ticketed holiday events, the great shopping literally right below you, and so much more - it is a home run. Additionally, the location of the hotel is really in the heart of everything - right in the center of the best part of downtown, in my opinion. A very nice, new addition is the hotel’s house car that has helped us get to and from dinner many a rainy night or fussy toddler night where we needed a quick ride back. We can’t wait to go back. Quit your Google search and book today!

Booked on their website and called ahead of time to get two double beds.Waited hours for our room because they were trying to force a king on us because they were overbooked for a tennis tournament. We finally got our room and decided to get call for room service. My daughter got food poisoning from the spicy tuna sticky rice that came from one of their restaurants. 3 nights 4 days ruined. Construction above us started at 8am-8:30am and we had no cold water at one point. I sent them an email in reference to my stay and nothing. The manager tried to help but there was really nothing he could offer us and quite frankly I don’t think they really cared to offer us anything because they were way over their heads with the tournament. Such a disappointment this city is charming, full of rich history and just beautiful. Such a shame. My poor kids were totally cheated out of their spring break in Charleston!

The Charleston Place is beyond any visitors expectations. Atmosphere, food, hotel employees go beyond any experience I have ever encountered. It has been an ongoing tradition for our family to visit yearly during the Charleston Tennis Open. Thank you to all staff!!!

The service at The Charleston Place was above and beyond. We really enjoyed our stay here. Our valet Bessis was very kind and prompt. Would highly recommend the hotel to anyone. It’s a must stay!

Tennis and Easter 2026; amazing all the way from Front door welcome To cleaning personnel ; great breakfast and reception desk crew

We had great service for our business dinner! Ingrid was the best! Food was fantastic and location perfect!

Another incredible stay at Charleston Place! From check in to check out Roosevelt was the best… til next time Charleston

Such an amazing time spent at the hotel for the charleston open. Between the exceptional room service to the morning breakfast, whom the amazing blonde host was so attentive and helpful every morning. This place is truly a dream, Sam H was also such a bright light of an employee.