Sanctuary Lodge, A Belmond Hotel, Machu Picchu

From the location just at the entrance of the park to the wonderful garden full of Colibri , the hotel restaurant and the customized services , our stay in Sanctuary Lodge was a perfect fit for the special place we were in. We just love it and planning to return soon:

Excellent service from Russell actually came back twice in day! Excellent food, excellent drinks and on price point! Will return

Muy buen hotel situado a pocos pasos de la entrada de Machu Pichu. Excelente servicio y atención. Los alimentos y bebidas están incluidas a la carta. Excelente!!!

It was the best hotel I’ve ever stayed at. The attention to detail and the support from the entire team—special thanks to Manuel, José in the dining room, and Joel who handled our luggage—were a perfect ten. I couldn’t have imagined a better place. My trip to Peru was so much better thanks to this hotel.

This review is a year late but better late than never. We picked this hotel since it is right outside the gates of Machu Picchu. All other hotels in the town you take a 20 minute bus ride to get to the gates of Machu Picchu. We stayed there in September 2024 but since this review is so late I could not select a date past October 2024. We were wowed in every way and because of the level of service we just took a September 2025 trip to Brazil and stayed at the Belmond in Iguazu Falls and in Rio. Though those properties were also great my husband and I still rank this hotel as our favorite Belmond experience. The staff accommodated a tricky arrival due to a flight delay into Cusco and the train. The food was delicious and we definitely over ate but it was because it was so hard to say no to all the food. We stayed in 1 of the 2 suites on the property and it was delightful. The hotel helped book us a guide for a few of the Machu Picchu circuits and I can’t remember her name but she took some incredible photos. This was the trip of a lifetime for me since I was born in Peru but adopted by an American family and it was my first time back in Peru since I was a baby. Belmond made it a trip I will remember forever and I still talk about it and show pictures to friends.

An oasis of calm given the logistics of reaching Macchu Picchu. The rooms are effectively “cabanas” but perfectly thought out and the gardens are beautifully maintained. The staff could not be more willing or helpful. And the restaurant offering is top rate - quite an achievement given the remote location.

Wow… This has been the most amazing life experience. You walk out of this absolutely beautiful hotel. And right there is Machu Picchu. We were greeted with drinks and a surprising upgrade to the Terrace apartment. By Kitty. The friendly amazing staff, wonderful food, drinks, silver service. The gorgeous Karen was an absolute delight. And the barman entertained us with his hospitality. This is definitely one of the best hotels in the world. It just tops off the spiritual experience of Machu Picchu. Thank you Belmond. We love you. Carol and Warren

These folks are amazing. Our stay was brief but was seamless. The food in the hotel was the best we had on our week long trip.

the staff where amazing went out of there way with everything always with a smile beautiful people it was an amazing setting lt was magical spiritual and stunning a minute walk to the entry of Machu Picchu the gardens and setting where so peaceful the food was exceptional and service second to none I would highly suggest spend the money and enjoy an experience of a life time a big thankyou to the team for spoiling us and making our dream holiday come true

there is nothing not to like beautiful place