Residences UQAM Ouest

It wasn't my expectation i was completely deceive

You get what you pay for and worse. The room feels like the heaters are cranked all the way up in the summer :)

I felt this was good value and was pleased with my stay.

We were surprised that the room was actually a student dorm, which was not very clear to us. It was very clean and safe. Staff was attentive to our needs, and the location was very very good. Parking was not free and was a bit far and inconvenient, but anybody without a handicap or that doesn’t mind a walk would have no problem with it

It is a terrible place, dirty uncomfortable , very small things falling apart. Could not stay had to find an other place at night.

The reception was extremely rude, the room were not as advertised and they refused to do anything about it or even acknowledge our complaints. We called Expedia to get a relocation and the hotel refused to pick up calls from Expedia to confirm the complaints. The lobby had a disgusting smell, there were scuff marks on the walls, no ventilation of air in the rooms, bathrooms were not clean. My experience was terrible and even Expedia’s team did not do anything about helping us with this, we were forced to live there because there were no other options Expedia could give us

The bed was new and very comfortable . The small kitchen came in handy but the property and the room were dirty and the staff a bit confused . There is no wifi in the building as was advertised . Overall it was ok but I would definitely not book it again .

That is was close to St Catherine

Terrible front desk service. Way too expense for what you get. Uncomfortable. Noisy area with no ac so you get to listen to scream matches outside at 4am or drag racing. Never again.

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