Sunset Island Resort

It was ok. Could’ve been better. Could’ve been stocked and had simple things that normal hotels should have... like more than 1 mug...

Arrived room wasn’t ready left come back 2 hrs later no one to be found . Room untidy staff rude

Absolutely terrible , rude staff

The property was aged but nice and clean. Disappointing no blankets on beds, only one pillow. Although we arrived when reception was open, it was not and once we finally got onto them they were very hard to understand. Also there was no lift and I had to walk up 3 flights of stairs I suffer with arthritis

Undercover parking, size of two bedroom apartment.

Convenient location 👍👍. Close to shops but away from Main Street. A home away from home .

Had to wait outside for a long time for someone to come and open reception although it was only 5.20 pm. Immediately asked to upgrade at extra cost. Told that Air-Conditioner was not working properly in the room. Stayed 4 days and no effort was made to fix the Air-Conditioner. Very disappointing.

Dear Sunset Island Resort management, Thankyou for providing me and my friends a place to stay over New Years Eve 2018, we are happy to report the room was nice and clean and within a great walking distance to the lovely Surfers Paradise. I would however have to report that the Fridge in our apartment was barely functional and we were unable to store our icecream to enjoy by the balcony to overlook the pool. This caused our fellow guests some stress. As a side note other guests looked at me weird when I was trying to take sunset photos. Would like to feel less self-conscious please!! Overall 9.5/10 would recommend

Enjoyed our stay pitty the pool was always warm also in our unit we only had 1 dinner plate and 4 dessert plates. Very disappointing as there was 5 of us that checked in. Otherwuse great friendly service.

The service and staff and access to all amenities. Please no more surveys this the third One