Candlewood Suites Dallas Plano East Richardson by IHG

The TV was not working both nights and no hair dryer in room. The staff was as helpful as possible but direct tv was not helpful, kept disconnecting or transfering them to lines that were not staffed. The room was next to elevator and noisy. They could not give me another room as they were completely booked. It appears i did receive comp. Would still stay again with them as the staff were helpful and courteous.

Housekeeping never set foot in my room for the 2 weeks of my stay. Other than that it was a very nice room and the front desk staff were very helpful.

Great Customer service, quiet and very spacious, stairway just needed to be vacuumed but nice stay

Property was ok in price and service was good.

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The staff was pleasant, and the room was all that I needed. It was close to where I needed to be for the Nogi World competition as well. Everything was satisfactory.

I got a no smoking room, smelt so bad like someone had just smoked in the room. No other rooms available. Had to go to the store to by spray so I could at least sleep there. I stayed five days, not once did house service come to check in. Had to ask for soap.

The hotel was clean spacious and met all of our needs.

Everything from the floor us was clean but carpet smells like dog piss & the room has a weird smell. Decor is great, space was great, fee laundry was a perk but not all machines worked. My catalytic converter got stolen in the parking lot. A.M desk was nice & friendly, PM desk lacked basic customer service

Would stay again.