Holiday Inn Alpensia Pyeongchang Suites by IHG

Its quite disappointing that no bath towels are provided even when requested. Was expecting a certain amenities standards under IHG Hotels. Overall its was a lovely stay and would come back again.

Twas like a swiss mountain resort Very convienient and lots of restaurants

We stayed in a 2 BR deluxe apartment facing the ski slopes. The apartment is very clean, bright and spacious. We initially wanted to stay in Yongpyong but not easy to book as non-Korean visitors. We are glad that we stayed in Alpensia. The village has a nicer feel and less busy than Yongpyong. The hotel provides a free shuttle to Yongpyong but it is not that frequent. We planned ahead and it worked out alright.

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Alpensia has 3 properties - Suites, Resort and the Intecontinental Hotel. The main difference is the type of room you can have. The Suites are also in different buildings depending on whether you want 2BR or 3BR. Eg Block 301 is all 3BR, and 203 is all 2BR. The Suites are fairly basic but adequate. Heated floors are nice to have in winter but there is a lack of hooks to hang things, especially in the bathroom. You have to request for bath towels although they give you plenty of hand towels. There is some policy of charging you $1 for a bath towel but it wasn't applied when booking through an agent such as Expedia... don't really understand but that's our experience. The blocks all have easy access to the village and to the ski hill. Plenty of restaurants in the village from Korean BBQ to Japanese, burgers to pizzas etc. There are also 3 minimarts which have all the basics... but hard to find butter and fruits are expensive. We skied at both Alpensia and neighbouring Yong Pyeong. Snow and weather was better at Yong Pyeong for us when we were there. YP is a larger and perhaps better designed ski resort but more expensive as a result. The only problem skiing at Alpensia is that you need to hire your ski equipment every day... there is no long term rental, which means you need to queue for your lift tickets and then queue for your equipment daily. No problem if you want to ski for a day or two, but a hassle if you're here for a week.

Rooms are looking tired with small tears in the wallpaper, uncomfortable couches and a bit grimy kitchen. Overall, bed was comfortable and there was hot water. In-room phone would not work - so had to call using my own phone for towels. Linens and towels were clean. Resort is a bit empty toward the end of the ski season. Would stay again for a better price.

We received a free upgrade to a larger room, which was unexpected. The staff was very friendly and helpful. The hotel room was spacious, but some of the furniture was a little worn down. Additionally, the door bell was alarmingly loud-- we thought there was a fire alarm going off.

Excellent roomy apartments which allow the family to function in a home like environment. Easy access to amenities and facilities. Ski slopes, lockers, rentals, shops, restaurants literally within stones throw. Excellent, convenient basement parking. Access to other resorts nearby. The common areas of the building are starting to look quite worn. The ski lift prices are horrendously expensive. There are no packages for more than 1 day. It’s more expensive than Western Europe to ski but that’s the entire Pyeongchang area. Rent a car from the airport and it will give you access to ski rentals, restaurants around town etc. major convenience.

Great place! Love it! The staff was great and friendly!

It’s just in front of the slope. Extremely convenient for skiers. Small restaurants are close by. But don’t expect much services.