Hampton Inn & Suites - Orange Beach

My reservation was rescheduled reservation but they didnt see the rescheduled reservation even they approved the dates through the booking . we have the chat history . they charged me again , im still dealing with the getting my refund for the one they didnt see .

LOVED LOCATION AND KIND HELPFUL STAFF

THE POOL IS FREEZING. COULD USE HEAT OR LARGER HOT TUB AREA. BREAKFAST WAS GOOD BUT SUPER CROWDED AND NEEDED REPLENISHMENT.

Beautiful

Na

Close to the beach

Vending machines weren’t stocked on my floor

The staff was wonderful. Facilities were clean and comfortable.

All the things available to do and my balcony room

N/a

This property is beautiful and the location is excellent! All staff were very friendly and helpful also. The hotel itself is kept very clean and tidy. It sits directly on the beach with a walkway down to the sand. Adequate pool and patio with a bar on site is really nice. Drinks were pricey but everything is these days! The breakfast buffet was very nice with plenty of waffle machines, fresh fruit and bakery, yogurt and good coffee and juices. The only statement I'll make is that every day the same omelet was offered and would have been nice to change that up a bit. The room was clean and the beds were honestly some of the most comfortable I've slept on. We had a room with a balcony overlooking the ocean which was awesome! Perfect and the view was wonderful. TV was huge, with a frig and microwave, coffee maker also in the room. Really it was great with the only complaint being that it is so humid there that everything is kind of damp and a bit sticky (don't know that it is the hotel's fault on that- it's the seashore). Their exercise room is beautiful with machines taking advantage of looking out over the beach. Full laundry room also available. Parking is $15/day, but it is nice, covered parking. All access to the hotel is secure and must swipe your room card to enter any of the doors. Towels for the pool are to be checked out daily and returned by 10 pm or there is a fee. The location is very very good. The hotel is across the street from eateries and near a Starbucks, Walmart and pizza place. Easy walking to all. Would definitely stay here again! Oh and this hotel accepts dogs! Saw lots so that is really great!

Be aware that room cleaning is every other day which really is fine unless you got really dirty at the beach. Lobby is a pass through for many heading to the beach which is why I think it gets busy etc. Sun to pool is only in the am as the direction the pool is in the shade from about 1 pm on- not a negative unless you want to sun all day.

Nice pool area, great breakfast

The bathroom had mildew on the ceiling due to the moisture from the shower, the paint on the doors was even soft on the edge from moisture,