Novotel Phuket Kata Avista Resort and Spa

Ohh we were so tired afyer travelling but they welcome us with a nice welcome drink, checkin was smooth n fast all the staff members are so friendly...VEE was sweet n jolly and MAY and BAM They all gave us such a warm welcome ...happy to be here😀

Great family hotel, great location. Value for your money. Big family room, lots of kids activities. Kids enjoyed kids club, Tae who works there is very attentive and take great care of the kids. They loved it. Thank you so much

The staff we're extremely accommodating and friendly. The location was very central. Food was fresh and delicious.

An excellent stay overall! The staff were incredibly accommodating and professional throughout. The reception team went above and beyond by upgrading both of our rooms to family rooms to comfortably fit our four children, which we truly appreciated. A special mention to the housekeeping team who beautifully decorated our room and surprised us with a complimentary cake to celebrate our 15th wedding anniversary ,A truly thoughtful and memorable touch. The only minor drawback was a slight musty smell in the rooms, which is understandable given Thailand's high humidity this time of year, and not something the hotel can easily control. Would highly recommend and hope to return!

It was not what we expected. I am glad we stayed only 1 night here. The room was big and welcoming and the view was great. We were upgraded by the lovely lady at the reception and we want to thank her.

It was like a maze going to the room, ch again lifts and changing buildings. The place was not great. The room was beautiful but the Aircon was hard to understand how it worked so we turned it off and on as it was very cold in the room... We booked the half board option and was disappointed not to have much choice but a starter and a main course. We were expecting a buffet kind of thing.. Lucky we had our own car as the hotel is high up so to get to the beach you need to get the free shuttle... We didn't like it so I wouldn't recommend it.

We have just returned from our lovely holiday in Thailand. We stayed at the Novatel kata beach for 6 nights. The staff is so friendly and can’t do enough to make your stay more comfortable. Breakfast had a large variety to choose from. However I would not say it’s a 5* hotel, even though the rooms were clean the furniture looks tired. I felt some kind of evening entertainment would have been nice. Be warned about the steep hill.!! Overall we did have a lovely holiday :)

Staff kindness

Room. Paviment completely wet due to humidity. Any plugs did work

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