Eurostars La Pleta

L’hôtel est très beau de l’extérieur mais l’intérieur n’est vraiment pas digne d’un 5*. Tout est vieillot et nécessiterait une bonne rénovation. Quelques toiles d’araignées dans la chambre. Des matelas peu confortables. Des chambres pas du tout insonorisées . Amenities disponibles seules sur demande. Tout est prévu à l’économie. Seul point positif :le buffet du petit-déjeuner qui est d’assez bonne qualité et varié bien que pas très fin pour un hôtel censé être de ce niveau. Pour ce prix là vous pouvez vraiment trouver beaucoup mieux à Baqueira .

Para ser un 5 estrellas la habitación no lo parecía. Resto de instalaciones y servicios sí.

Excelente instalaciones, atencion inmejorable

La calefacción se conecta desde recepción y he pasado frío.

Highly recommend. Amazing hospitality. High quality food. Half Board at great price. Great options for restaurants. Buffet spread was really good. Staff went out of their way to make my stay comfortable.

When compared to our previous visit in Christmas 2019, unfortunately La Pleta Hotel simply doesn’t match our previous experience. Some staff were excellent, but many were untrained and seemed unengaged and unsupervised. A very poor service experience in the Racletterie on our first night, staff in the boot room misplacing our skis and boots, mixed quality of drivers to the slopes (one was excellent, the other drove with one hand whilst using his mobile, impatient, and threw our skis into the boot), no turn down service in the bedrooms (unlike our previous experience), staff unwilling to enforce mask wearing indoors, and a permeating strong stench of cigarette smoke throughout the entire hotel communal seating areas impacted on our ability to relax downstairs. So, with regret, we can no longer recommmend a stay here and will not be returning. Such a shame - we paid 5 stars but do not feel we received this in overall experience.

Hotel is cosy, pleasant, clean and comfortable. The big fireplace is really cool in the winter. Staff is very professional with some speaking really good french. Lots of services with spa, swimming pool, sport, ski locations and more. Really nice food and well located.

We have stayed at La Pleta many times. It continues to be one of the best hotels in the world. The proximity to skiing is very convenient. I cannot recommend the hotel more highly!! We are reurning in 1 month.

We have been staying at this hotel for the last three or four seasons and every time it keeps getting better, and we recommended even more. The quality of the facilities, location and especially the human quality of the staff make this hotel, whilst not inexpensive, highly recommendable.

Horrible Customer Service! I made a reservation to this hotel for our winter vacation. But, when I tried to contact the hotel via phone to confirm if they offer hotel transfers and the rates, the woman who answered the phone told me that the lifts are free and then hung up the phone. I tried to call again a few more times, either no answer or someone would answer and would immediately hang up. So, I sent an inquiry through email and it has already been a few days and still no answer. I cancelled my reservation and made a new reservation at the AC Hotel, better customer service for sure!