Sonesta Essential Hotels Odessa

I called ahead of time the day before I stayed there and whenever I get there supposedly the pool warmer I guess stopped working and nobody else knew it that was the only reason I even stayed there but the parking is very inconvenient you call me park on one side in the back it's like an RV decided to buy half the lot I don't know I'm not happy

Elevator was broke.Property furniture needs replacement, outlets in the lamps didn't work.

Its was a very pleasant stay

They have not fixed the elevator in 5 months

I booked this reservation a month ahead of time and was called a couple hours before check-in and they let me know. They are given my room to someone else which the lady at the desk was very nice and gave us two rooms but one of the rooms, hot water didn’t work When we headed out the next day we gathered up our towels and trash and gave it to the housekeepers and they didn’t replace them so we shared four towels with five people over the next three days.

Very pleased with this hotel. Arrived early amd was allowed to check in. Room was cleaned every day. Staff was very friendly. Elevator was broken but was I requested to be on ground floor and they were able to accommodate us. Would stay here again if we go back to Odessa.

Terrible i work at night they made rude comments and i got a suite that sleeps four ppl they started saying there was to many ppl in the room when it was just us 4 then the clerk i believe gave a key to my room to someone random i will never stay here the washer didn’t work the room stop had trash and the manager was great very nice but the other employees who made those comments were not right i travel everywhere for my job always use super 8 but this one just want a great experience at all

All the equipment was broken and dirty in the gym. Elevator was broken for entire stay. Furniture was damaged in the room.

It’s a nice and quite hotel, front desk personnel are always so nice and accommodating. I love staying here when I come into town for work.

I’m not sure if the good reviews are fake or we just picked a bad time to go, but the room was dirty, breakfast was just ok, and the pool area looked sketch. We only stayed here because I wanted my boys to swim and all hotels with outdoor pools were already closing for the season. We could have done without.