Candlewood Suites New Iberia by IHG

It was very clean,the bed was extremely comfortable and the desk clerk were so nice!

The room had a horrible smell like old wood but I sprayed it down with air freshener.

The area was quiet

The water/water pressure was none existent. It didn't get hot & the water started dripping from vent. Checked out early bc of it told front desk my issues & was told they knew about the issue bc it was a lot of complaints from guest nd that maintenance left for the day so it was pointless to stay 2 nights in a place w no hot or working water. Didn't offer another room. I normally don't have any issues this stay was horrible & defeated the purpose of getting a room couldn't even relax fr

it was in a good location and the person behind the desk was nice

the floor in my room looked like it had not been swept or the carpet vacuumed in a while and their was not any breakfast available

Front desk employees were pleasant & the lobby appeared OK. Unfortunately, to say this property is "disgusting" would be to offer an unintended compliment. Upon entering the room we immediately noticed 3 Wasps on the bed. We then noticed several more in the bathroom & even more on the ceiling & others dead on the floor. We also noted a slight smell that we then realized was most probably insect spray so we returned to the front desk to ask for another room. The front desk clerk apologized & directed a co-worker to go check our vacated room. Even though we did not find a Wasp infestation in the 2nd room, it was filthy. Would not even want to know what was smeared on the cabinet wall next to the toilet, or what formed the HUGE stain that ran down the wall facing the toilet. Most of the handles on the kitchen cabinets were covered in so much gunk that we would not touch them. Arms on the office chair were similarly covered in who-knows-what & we took paper towels & dish washing liquid to clean it off. Bedding looked acceptable, though it was SOOOOOOOOOOO wrinkled you could not actually determine the cleanliness & after seeing the dirt throughout the rest of the place you could only "hope" it was cleaner than the rest of the room. Carpet was similarly dirty & stained. This place does not remember that last time the rooms were FACTUALLY CLEANED. If this place actually has a Manager, they are obviously NOT doing their job. Shame on any owner(s) who would allow a place to reach this condition. Horrible experience.