Cairn Hotel Newcastle Jesmond

Lovely little hotel on a nice street. Nice restaurants connected and breakfast was good. Bathroom (esp shower) , and corridors needed a bit more of a clean though for me. Close to shops, metro and a nice walk into town from here too.

I strongly advise against staying here. The staff were extremely unpleasant, and we felt very unsafe throughout our stay. On our first night, we were abruptly woken by reception banging on our door in the middle of the night, accusing us of causing a disturbance—even though we had been asleep. The second night was even more disturbing. At 4:30am, someone was banging on our door again for around an hour, and a man entered the room. As young women staying alone, we were absolutely terrified. Later that morning around 10am, we were told we had to leave without explanation and were given no refund. This experience left us shaken and stranded, and we would not recommend this place to anyone.

Not ideal for families or solo woman travelers. Cairn Hotel has two properties across the street from each other which I didn't realize until checking in. The one that the hotel addresses to is staffed and quiet. There was easy off street parking behind the building. My family and I were booked across the street where we were located next to and over a bar. It was a Monday night at 7pm when we arrived. The bar was full, and not with 'let's have an after work cocktail' crowd but rather 'let's drink until black out drunk' crowd. It was heavy partying already at 7pm.The real problem was that the pub goers had access to the hotel to use the restrooms. Drunk pub goers were pushing my young kids out of the way while we tried to navigate to our rooms. Then the fire doors, which are supposed to be only operating with key card, opened for anyone- that means any drunk from the pub can wonder up to any of the rooms. I often travel for work as a solo woman and would not feel safe in a hotel like this. The room was clean and comfortable albeit a bit warm and stuffy. There was a fan in the closet that helped some. However, we could hear/feel the base from the pub's music in our rooms until 11pm. Quiet hours at 10pm on weekdays would help as would actual working security doors. The hotel shouldn't be open to anyone who stumbles in from the bar. It's unfortunate as the rooms are set up well for families with kids but the environment was less than ideal. I wouldn't stay here again.

Lovely hotel

Our room was not actually in the hotel we thought we'd booked but in another building down the road. It was not easy moving heavy bags and no lift to upper floors. The noise from a bar was ridiculously noisy untill 11pm. We would not have booked if we had known it was going to be so awful. There wasn't even anough coffee & tea for 2.

This is a difficult review. The hotel tries hard, I presume it's been recently refurbished in the Carlton annex. However,you need to keep on top of it and do the little bits like carpet fraying who decided on the edges? The water from the shower will go into the bar below. it's student world so take up the offer of ear plugs. The location was a Ideal quiet but lively. Great shopping and simple eating facilities. I would happily revisit

My parents stay 4 days in this hotel and they love their stay. They told me that the hotel was convenient, quiet and clean. They wanted to give their thanks to the personal who were really attentive and helpful with everything. Only complaint that they had was the fact that there is no lift on the property but Other than that everything was great

Great location

Good location. Nice breakfast. Free parking was full the first night. Convenient for West Jesmond Metro station. Some lovely local restaurants. Only downside for some is rooms are above a bar so you can hear music, however it stops promptly at 11pm. Over

This is an honest opinion of my stay. Cairn Hotel in a very vibrant leafy suburb of Newcastle. Lots of bars, restaurants, cafes and independent shops in the area. Checking in was fine and a friendly welcome from reception. Hotel is spread across both sides of the road, I, unfortunately was in the other one, CARLTON hotel. So as I had luggage I had to move my car from one carpark to another. No problem, there was space in very small carpark in scruffy back lane behind hotel. I was on 3rd floor, NO Lift! My bag was heavy! Had to make 3trips up and down. My room was right at the end of 3rd floor. Very small double, would really have been a struggle for 2 guests.Not alot of hanging space! It was hot and only 1 small window. Luckily a fan is provided, there's also a small fridge in room which was good. One sidelight totally broken. Bathroom was good with shower over bath, but I couldn't use bath as plug didn't work. Bed very comfortable but walls very thin, could hear next door It was very noisy. Fire doors slamming and noise from street. Breakfast was across at Cairn(glad it wasn't raining!) Very enjoyable and tasty buffet style. And cafetiere of coffee which was very nice,not from a machine! Friendly staff. All in all a good hotel apart from all the stairs and having to cross the road. A bar and restaurant, plenty to do in area. Shops nearby. Rooms could do with an update but it served my purpose of visiting for a family wedding.