The Bell Hotel Thetford by Greene King Inns

Lovely staff. Hotel badly needs modernising. Tiny tv had annoying buzz coming from speakers rendering it useless for watching anything. The crappy aluminum 1950's window frame was damaged so one side would close and the other had a 3cm gap. The bathroom while clean was very dated with grouting and mastic sealing needing a great deal of love.

Rooms very dated lighting poor and bathrooms like back in the 70,s need to spend on refurbishing and at £80 is too expensive maybe Dads Army liked it but it’s 2023

The staff are lovely. It was perfect for me to spend the night to see my partner. Room was very nice. Bed was comfy, reasonable price, lovely walk down the canal that backs onto it. Very accessible to come and go as I pleased. The carpark to the rear when you get there looks like it’s paid, but once you go inside and give your reg details it’s free. My room was room 1. The heating was on (it’s end nov) so it was a lovely temp.

Hotel is good for the price but it could do with a little bit of a upgrade the staff are really nice and go out of the way to help will definitely be coming back

I was in the older part of the hotel and certain areas like the bathroom really demonstrated this. I couldn’t get the cold water tap on the shower to work. Staff were very friendly and helpful

Very comfortable nights sleep. Staff helpful & polite.. certain areas could do with a tart up but it was very clean

Friendly and helpful staff. Good size room and bathroom. Good food and bar. In need of refurbishment.

Ok

What could be a lovely old hotel was very run down and grubby looking (although closer inspection it was clean). Room (16) bath surface very poor & needed re enameling, sink plug hole broken, shower didnt run away. Window was stuck open until helpful receptionist climbed up and sorted it for me. The whole place looked like it could do with a major refurb, felt sorry for the staff who were very friendly but working in a poor quality establishment. Certainly not worth the rate I paid.

Very outdated and run down, toilet would make a loud long noise when you flushed, TV hummed louder than the volume. Walls and tiles were cracked and falling away, window wouldn’t shut properly, main light in room flickered and hummed when on. Needed more maintenance and repairs to be done to make it a comfortable stay.