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7.6 / 10 Guest Rating

Hilton Garden Inn Jackson Downtown

235 West Capitol Street, Jackson, us

Hilton Garden Inn Jackson Downtown - main view

About the Property

Luxurious Amenities
Indulge in the indoor heated pool, hot tub, and free Wi-Fi with HBO in every room. The presence of a microwave, refrigerator, iPod docking station, and coffee facilities ensures a comfortable stay.

Convenient Facilities
Benefit from the 24-hour business center, laundry facilities, and a convenience store on-site. With 7,300-square-feet of meeting space, this hotel is perfect for both leisure and business travelers.

Prime Location
Located just 2 blocks from the Jackson Convention Complex and the AmTrak Train Terminal, and only 1.3 miles from Jackson State University, the Hilton Garden Inn Jackson Downtown offers convenience and accessibility for all guests.

Book now for an unforgettable stay at the Hilton Garden Inn Jackson Downtown.

Facilities & Amenities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The city of Jackson has issued a water boil advisory. The hotel is providing bottled water for our guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night ¡ 2 adults

Available Rooms

Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
1/3

Queen Room with Two Queen Beds

This room features a microwave, refrigerator, and coffee-making facilities.

33 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 QUEEN BEDS

Non-refundable
Room Only
20% OFF$139.09

$111.27

Includes taxes & fees

Two Queen Room

Non-refundable
Breakfast Included
20% OFF$150.99

$120.79

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
1/3

King Room

This room features a microwave, refrigerator, and coffee-making facilities.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 KING BED

Non-refundable
Room Only
20% OFF$139.09

$111.27

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$150.99

$120.79

Includes taxes & fees
One-Bedroom King Suite with Sofa Bed - Photo 1
One-Bedroom King Suite with Sofa Bed - Photo 2
One-Bedroom King Suite with Sofa Bed - Photo 3
One-Bedroom King Suite with Sofa Bed - Photo 4
1/4

One-Bedroom King Suite with Sofa Bed

The suite offers air conditioning, a tea and coffee maker, a safe deposit box, video games and a flat-screen TV with cable channels. The unit offers 2 beds.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

King Bed One Bedroom Suite with Sofabed

Non-refundable
Breakfast Included
20% OFF$215.21

$172.17

Includes taxes & fees
King Room with Bath Tub - Mobility Access - Photo 1
King Room with Bath Tub - Mobility Access - Photo 2
King Room with Bath Tub - Mobility Access - Photo 3
1/3

King Room with Bath Tub - Mobility Access

The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, video games and a flat-screen TV with cable channels. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 KING MOBILITY ACCESSIBLE W/ BATHTUB

Non-refundable
Room Only
20% OFF$139.09

$111.27

Includes taxes & fees

Mobility Accessible King Room with Bathtub

Non-refundable
Breakfast Included
20% OFF$150.99

$120.79

Includes taxes & fees
King Suite - Disability Access - Photo 1
King Suite - Disability Access - Photo 2
King Suite - Disability Access - Photo 3
King Suite - Disability Access - Photo 4
1/4

King Suite - Disability Access

The suite provides air conditioning, a tea and coffee maker, a safe deposit box, video games and a flat-screen TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Mobility Accessible King Suite with Bathtub

Non-refundable
Room Only
20% OFF$208.78

$167.02

Includes taxes & fees

Mobility Accessible King Suite with Bathtub

Non-refundable
Breakfast Included
20% OFF$215.21

$172.17

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Photo 1
Premium Queen Room with Two Queen Beds - Photo 2
Premium Queen Room with Two Queen Beds - Photo 3
1/3

Premium Queen Room with Two Queen Beds

This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and video games. The unit offers 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 QUEENS PREMIUM W/IN-ROOM DRINKS-SNACKS

Non-refundable
Room Only
20% OFF$166.42

$133.14

Includes taxes & fees

Premium Two Queen Room

Non-refundable
Breakfast Included
20% OFF$176.16

$140.93

Includes taxes & fees
King bed bedroom suite - Photo 1
King bed bedroom suite - Photo 2
King bed bedroom suite - Photo 3
King bed bedroom suite - Photo 4
King bed bedroom suite - Photo 5
1/5

King bed bedroom suite

1 King Bed400-sq-foot room with city views Layout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free newspaper, double sofa bed, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 KING BED 1 BEDROOM SUITE WITH SOFABED

Non-refundable
Room Only
20% OFF$208.79

$167.03

Includes taxes & fees

1 KING BED 1 BEDROOM SUITE WITH SOFABED

Non-refundable
Breakfast Included
20% OFF$233.41

$186.73

Includes taxes & fees

Guest Reviews

7.6
Very Good759 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the convenient location.

Categories

Cleanliness7.1
Service9.0
Location9.1
Room Quality7.5
Amenities6.5
Value for Money7.0
Food and Beverage6.6
Overall Experience8.0

Select topics to read reviews

B
BentonusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

10.0
Helpful?
F
FinchusUS
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"Exceptional"

10.0
Helpful?
C
CaylausUS
Verified booking
couple
Standard Room
Stayed in Mar 31, 2026

"Exceptional"

10.0
Helpful?
K
KimberlyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 30, 2026

"Good"

3.0
Helpful?
B
BullardusUS
Verified booking
couple
Standard Room
Stayed in Mar 28, 2026

"Good"

6.0

Room was clean and front desk staff pleasant

Breakfast cost >$10 / person and no coffee or eggs

Helpful?
J
JeffreyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 27, 2026

"Valet overcharged me! Another guest had a key card to my room."

4.0

Staff was very friendly.

No breakfast was offered which is fine. Another guest at the hotel came into my room with their key card from the front desk. That was very upsetting. Parking, Valet is way overpriced and I was overcharged by them.

Helpful?
A
AmberusUS
Verified booking
extended_group
Standard Room
Stayed in Mar 26, 2026

"I do not recommend this hotel to anyone"

1.0

The lady who was over the breakfast area was really friendly.

1st Room I was given was not cleaned yet, and their response was, " Well, I can't keep up with everything. 2nd Room was no air, no phone, and my bed was broken 3r Room was decent

Helpful?
C
CorneliausUS
Verified booking
couple
Standard Room
Stayed in Mar 26, 2026

"Good"

6.0

Fast online check in

Paid parking was $28 and had to pay separately rather than adding to the room. Room did not have towels and had to ask twice before eventually going downstairs and the security guard ended up going to the back and retrieving them. Room was cleaned in a rush with some areas being left dusty.

Helpful?
L
LoriusUS
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"Likely wouldn’t stay here again."

5.0

Location. The room size and bed were comfortable.

Staff would rather be anywhere but here. It was unwelcoming, awkward, and uncomfortable. Card keys didn’t work. Towels present for only one person instead of two. Shampoo and conditioner bottles empty. Shower could use updating.

Helpful?
A
AlvinusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 22, 2026

"It was not good enough for the cost"

1.0

Clean

The staff was not friendly.

Helpful?
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