Marriott's Oceana Palms

One of my fave Marriot Bonvoy vacation clubs! We will return. The facility is lovely and we had a renovated 2 bedroom with ocean views and a huge terrace! Twenty minutes to Palm Beach island is a bit of a bummer though, especially since the surrounding area is a ghetto once off Singer Island. Very few upscale restaurants or amenities (yoga, barre, nails, salons, cute lunch spots) are walkable. Even so, we would stay here again because the property is top notch. We met many experienced points people here who also said it is their favorite vacation club! We loved the steam room in the locker room and the adults only hot-tub.

We have stayed at more than one place on Singer Island. I'd choose this one. Now, the rooms are being redone, so, as with the other Vacation Clubs, we no longer like the beds. I did have the topper I bought for use in other Vacation Club properties on this trip, so that helped some. I DO like the redone rooms here more than the others. It reminded me of Africa in some ways, and there was a lot of black and white, but I liked it. Personally, I'd lose the brass fish in the living room area -- less can be more. The lamps are good, though, the rug is better than the others, I liked the chairs, the shower has become HUGE. The balcony was wide and well-appointed. Parking is in a garage, paid, of course, but it is convenient and covered. The staff is friendly. The kitchen is attractive. I do wish the Vacation Club properties had cheese graters but, with the bed changes, it's pretty much moot. There is a washer and a dryer, apartment size. Did no laundry, but they are there. The weather did not cooperate on this leg of our trip, and ocean activities were discouraged. The surf was pretty rough. However, I did stop at the bar on the way back from the beach and am pleased to report that this guy had wine that was not in a can...could be the 7 years he said he spent in France. I would stay here again...although I'd probably buy another foam mattress topper before I arrived.

Took a 4-night family vacation at Oceana Palms. This was an excellent vacation and the hotel was exactly what we were looking for. The room size was perfect with one bedroom with a king and the other with 2 queens, two full baths, and full kitchen. Pros: Room was well kept and very clean, staff was amazing (Dilion at the front desk and CJ's classes were excellent), easy access to the pool and beach, easy to get chairs at both at any time (we were there the week before thanksgiving), easy in and out with car, excellent gym (well kept, clean, excellent equipment choices that were all working), the surrounding area is beautiful, etc. Cons: Hot tubs need to be hotter (if this is my only con, they did really good) We will return!

Positives: - Huge balcony facing the sea - Large, comfy rooms, good furniture, good beds - Friendly staff (Aniss was very helpful, thanks!) - Remote location, not too many people at the beach Negatives: - The hotel has no real restaurant or bar; the restaurant serves food "McDonalds-Style", definitely nothing fancy... - There are not many alternatives in walking distance, if you are looking for a better restaurant We would describe the hotel more like a luxury motel. Nevertheless, we would possibly come back, just for the sound of the ocean waves during the night.

spacious

I stayed at Marriott Oceana Palms in Palm Beach, FL in one of their two-bedroom suites, and I’ve never experienced such a frustrating and unprofessional situation at a Marriott property. I had already paid in full through Booking.com, but when I checked in, the front desk said they needed my card for “incidentals.” Instead of just placing a small hold, they charged me again for the entire stay! When I went down to fix it, a staff member named Haley told me she would “take care of it” and that I’d see the refund within two hours. Of course, no refund ever appeared. The next morning, to make things worse, I saw that they charged me AGAIN — now I had been billed twice for a room that was already paid for. I went back to the front desk again, and the manager was completely unhelpful. His response was, “I don’t know what happened,” and then told me he couldn’t refund me right away because he had to “check me out first.” When I agreed and told him to go ahead, he said it doesn’t work that way and that he needed to “talk to his business partners.” What kind of answer is that? I left feeling angry, confused, and out a large amount of money with no clear resolution. It’s unbelievable that a Marriott resort would mishandle payments like this and leave guests to deal with the mess. Be very careful if you stay here — double-check your credit card charges. This experience completely ruined what should have been a relaxing stay. I will not be returning to this property, and I highly recommend booking elsewhere unless you want to spend your vacation arguing over billing mistakes.

We did not stay at the location but did attend our yearly Marriott Vacation Club meeting with updates to our club ownership at Ocean Palms. The entire staff provided great information while maintaining the Marriott spirit without any pressure to upgrade. The sales team are professional and friendly, answered all of our questions and provided updated information that will benefit us for years to come.

Beach view

Overall: The room was spacious with spectacular view of the ocean. Staff was very kind except one in the cafeteria that was a little bit rude .I reserved for 3 days , and the first day no one appears to do my room, no room services , out of that the experiences was fantastic !!!!!