Peaks Hotel and Suites

Staff were fantastic, great location with modern amenities. Wonderful experience, actually cancelled other accommodation and booked in for another longer stay on our way back through.

The location was great as it is walking distance to everything! The room was very modern and clean. We were very impressed by how clean and maintained the room is.

Not much amenities, though you can avail the amenities from their sister property across the hotel.

Excellent stay at the Peaks Hotel -- our second time back! Staff are friendly and helpful, and the location is unbeatable. Walkable to great restaurants in town, and ski shuttle pickup is right outside.

Tout

Another great stay. The hotel doesn’t seem to age because it’s well taken care of. Bathrooms have great shiny Toto fixtures, nice quality toiletries, and good fluffy towels. We love the loft rooms and have booked them the past three stays.

Light switches are confusing - there are so many!

The stay at Peaks Hotel in Banff was great overall. The room was spacious, very clean, and comfortable, and the hotel is in an excellent location within easy walking distance of restaurants, shops, and most places in town. Check-in was also very smooth and welcoming. Although the official check-in time is 3:00 p.m., the room was made ready at 2:00 p.m., which was greatly appreciated after arriving in Banff.

The only issue happened on the morning of checkout. Checkout time is at 11:00 a.m., but the cleaning staff knocked on the door around 10:30 a.m. and mentioned that it was checkout time. After explaining that checkout was at 11:00 a.m., they returned again around 10:45 a.m., which felt unnecessary and a bit rushed.

Great location - close to cafes, restaurants and ski bus (but very quiet). Very clean and well furnished Staff are very friendly and responsive. Always happy to help.

Nothing at all