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7.8 / 10 Guest Rating

Hotel Zihua Caracol

Calle Adelita. Playa La Madera, Zihuatanejo, mx

Hotel Zihua Caracol - main view

About the Property

Luxurious Sun Terrace and Swimming Pool
Indulge in relaxation at Hotel Zihua Caracol's sun terrace with a refreshing swimming pool, offering the perfect spot to unwind and soak up the sun.

Authentic Mexican Cuisine and Bar Service
Savor the flavors of Mexico at our on-site restaurants, serving up delicious Mexican cuisine for breakfast along with a bar service for a delightful dining experience.

Convenient Location near Beaches and Market
Explore the nearby La Madera Beach just a minute away or take a short walk to the Handcraft Market, all within easy reach from Hotel Zihua Caracol.

Ready to experience a blend of luxury and convenience? Book your stay at Hotel Zihua Caracol now!

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that children 0-4 years old stay for free but do not receive free breakfast. Children 5-12 years old also stay for free but pay USD 6.33 per person, per day for breakfast.

Check Room Availability

1 night · 2 adults

Available Rooms

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Suite Familiar

1 King Bed and 1 Double Bed452-sq-foot room with partial ocean views Entertainment - 30-inch TV with cable channelsFood & Drink - Room serviceSleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower, towels, and shampooPractical - Safe and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

42 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomToilet paper

Family Suite

Non-refundable
Room Only
20% OFF$172.84

$138.27

Includes taxes & fees

Family Suite

Non-refundable
Breakfast Included
20% OFF$207.43

$165.94

Includes taxes & fees
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Standard Room King Size

1 King Bed388-sq-foot room with city views Internet - Free WiFi (25+ Mbps; 2-device limit) Entertainment - 30-inch TV with cable channelsFood & Drink - Room serviceSleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower, towels, and shampooPractical - Safe and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingAccessibility - Tile flooring in roomNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningPrivate bathroomToilet paper

Standard King Size Room

Non-refundable
Room Only
20% OFF$149.8

$119.84

Includes taxes & fees

Standard King Size Room

Non-refundable
Breakfast Included
20% OFF$184.38

$147.5

Includes taxes & fees

Guest Reviews

7.8
Very Good120 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the delicious breakfast.

Categories

Cleanliness7.2
Service8.2
Location9.2
Room Quality6.7
Amenities7.7
Value for Money6.6
Food and Beverage8.7
Overall Experience8.2

Select topics to read reviews

H
HermenegildomxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"Excellent"

8.0

Tiene buena ubicación,cerca la playa

Helpful?
M
MariannecaCA
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"restful"

7.0

breakfast was okay bed was comfortable pool was very nice service and staff were nice Quiet and restful place to stay

did not like the super hot rubber underlay they had on the bed TV was a bit high to watch when laying in the bed pool lacked rails to get you in the water safely for someone with difficulties

Helpful?
F
FrankusUS
Verified booking
couple
Standard Room
Stayed in Mar 12, 2026

"Gorgeous area. We enjoyed the pool daily in the heat of the afternoon."

8.0

Beautiful grounds and pool. The entire hotel is well maintained and clean.

The upper floor stairs may be difficult for elderly persons.

Helpful?
A
AngelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 11, 2026

"Good"

5.0

La ubicación

El baño no sirve solo sale agua pero no se va nada

Helpful?
L
Luis FernandomxMX
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Una noche agradable"

8.0

Lo que tienen muy moderno es el sistema de reservacionesy cobranza. Se puede remodelar y modernizar su mobiliario.

Podrían ofrecer más información de atractivos y servicios cercanos.

Helpful?
N
NereymxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Mi estancia"

8.0

Una de las cosas que más disfruto mi familia y yo, fueron los desayunos incluidos, ahorra mucho tiempo y están deliciosos y bien servidos

No le dan mantenimiento a las regaderas, estaba muy vieja y salía muy poca agua, la reportamos y acordaron cambiarla, pero no lo hicieron

Helpful?
C
CesarmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 13, 2026

"Exceptional"

9.0
Helpful?
R
RosalbamxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 3, 2026

"Good"

6.0

Solo la alberca

Muy pobres las habitaciones, ni una botella de agua, ni teléfono para comunicarte a recepción

Helpful?
D
DAVIDE BORZACCHINI itIT
Verified booking
solo_traveller
Standard Room
Stayed in Jan 2, 2026

"Excellent"

8.0
Helpful?
D
DonnacaCA
Verified booking
family_with_children
Standard Room
Stayed in Dec 29, 2025

"A perfect place to house my family in comfort. Close to all amenities and attractions."

9.0

Location is excellent! close to Playa La Ropa AND Playa Madera..simple, basic and everything you need. I booked it for my kids and grandchildren and it was perfect. Oh, and the Partenon was walking distance, too! an amazing venue for entertainment!

I think there could have been a couple more towels for a family of 4, there were only 2 towels. But I understand that it was REALLY high season so they were very busy!!

Helpful?
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