7.8 / 10 Guest Rating

Hotel Zihua Caracol

Name: Hotel Zihua Caracol
Address: Calle Adelita. Playa La Madera, Zihuatanejo, mx
Rating: 7.8

Calle Adelita. Playa La Madera, Zihuatanejo, mx

from US$120 / night

About the Property

Luxurious Sun Terrace and Swimming Pool
Indulge in relaxation at Hotel Zihua Caracol's sun terrace with a refreshing swimming pool, offering the perfect spot to unwind and soak up the sun.

Authentic Mexican Cuisine and Bar Service
Savor the flavors of Mexico at our on-site restaurants, serving up delicious Mexican cuisine for breakfast along with a bar service for a delightful dining experience.

Convenient Location near Beaches and Market
Explore the nearby La Madera Beach just a minute away or take a short walk to the Handcraft Market, all within easy reach from Hotel Zihua Caracol.

Ready to experience a blend of luxury and convenience? Book your stay at Hotel Zihua Caracol now!

Facilities & Amenities

Parking

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Terrace

Luggage storage

Safety deposit box

Tour desk

Non-smoking throughout

Important Information

Check-in & Out

Check-in

Check-out11:00 AM

Property Notes

Please note that children 0-4 years old stay for free but do not receive free breakfast. Children 5-12 years old also stay for free but pay USD 6.33 per person, per day for breakfast.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

6 rates found

1/25

Suite Familiar

1 King Bed and 1 Double Bed452-sq-foot room with partial ocean views Entertainment - 30-inch TV with cable channelsFood & Drink - Room serviceSleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower, towels, and shampooPractical - Safe and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

42 m2

Sleeps 4

1 King bed (151-180 cm wide)

1 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomToilet paper

Room Option

Board / Meal

Price for 1 night

Family Suite

Non-refundable

Room Only

20% OFF$173

$138.4

Includes taxes & fees

Family Suite

Non-refundable

Breakfast Included

20% OFF$207.6

$166.08

Includes taxes & fees

1/13

Suite King Size

1 King Bed388-sq-foot room with garden views Entertainment - 30-inch TV with cable channelsFood & Drink - Room serviceSleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower, towels, and shampooPractical - Safe and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

36 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomToilet paper

Room Option

Board / Meal

Price for 1 night

1 Bed Suite

Non-refundable

Room Only

20% OFF$185.5

$148.4

Includes taxes & fees

1 Bed Suite

Non-refundable

Breakfast Included

20% OFF$222.63

$178.1

Includes taxes & fees

1/15

Standard Room King Size

1 King Bed388-sq-foot room with city views Internet - Free WiFi (25+ Mbps; 2-device limit) Entertainment - 30-inch TV with cable channelsFood & Drink - Room serviceSleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower, towels, and shampooPractical - Safe and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingAccessibility - Tile flooring in roomNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

36 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomToilet paper

Room Option

Board / Meal

Price for 1 night

Standard King Size Room

Non-refundable

Room Only

20% OFF$149.93

$119.94

Includes taxes & fees

Standard King Size Room

Non-refundable

Breakfast Included

20% OFF$184.51

$147.61

Includes taxes & fees

Guest Reviews

7.8

Very Good120 verified reviews

AI Summary

Guests highly rate the great location and frequently praise the delicious breakfast.

Select topics to read reviews

Jose

Verified booking

family

Standard Room

Stayed in Feb 3, 2023

"Excellent"

Excellent

8.0

Close to the beach, beautiful neighborhood.

Helpful?

judith

Verified booking

Standard Room

Stayed in Nov 30, 2022

"Excellent"

Excellent

8.0

The pool is lovely

Helpful?

Ronald

Verified booking

partner

Standard Room

Stayed in Apr 8, 2022

"Excellent"

Excellent

8.0

The staff are wonderful. They work hard at keeping it clean. Beds are hard and the frame creak.

Helpful?

Lynne

Verified booking

Standard Room

Stayed in Mar 2, 2022

"Excellent"

Excellent

8.0

The hotel needs some work, could only have a cool shower no real hot water but okay as it was hot weather. Issues getting towels each day, some days lots other days had to ask as they took them away but didn't replace them. The staff especially in the breakfast room were very friendly and nice, helpful even when there was a language barrier. Not fancy but it's okay.

Helpful?

Cynthia

Verified booking

family

Standard Room

Stayed in Feb 14, 2022

"Exceptional"

Exceptional

10.0

The staff was great, always very helpful. The person who cleaned our room very respectful.

Helpful?

Verified traveler

Verified booking

Standard Room

Stayed in Feb 7, 2022

"Last minute find, great service but needs TLC."

Good

6.0

Cute place, nice pool and bar area upstairs. Wifi only worked in lobby, not in rooms as the online description stated. Breakfast was pleasant, and service was very friendly. Our room had leaks both in the sink and the shower; which made for quite a slippery/messy and potentially dangerous situation. We told staff about it right away but nothing was repaired during our stay, so we had to improvise, using the bathroom trash bin to catch the water under the sink, and had to mop up the floor after showering with sopping wet floor mats and hand/face towels daily. Made for a lot of laundry since we try to be more eco-friendly and typically don’t replace our towels daily. Beds and pillows were a bit lumpy and our windows didn’t close shut. Lots of storage in the room for clothing and there was a lot of hot water which was a very nice redeeming quality. Just needs some TLC/maintenance, otherwise a nice place with easy beach access.

Helpful?

Christine

Verified booking

family_with_children

Standard Room

Stayed in Jan 30, 2022

"Exceptional"

Exceptional

10.0

Great affordable hotel with good breakfast

Helpful?

Peter

Verified booking

Standard Room

Stayed in Jan 18, 2022

"Wonderful choice"

Exceptional

10.0

Hotel Zihua Caracol is a wonderful choice in terms of its price-point and location. It is convenient for both the main waterfront and also Playa La Ropa, while being quieter than places in the center of town. It is not on the beach, which I prefer because of quietness, but it has superb views and is really only 200 meters from the beach. The included breakfast is great.

Helpful?

John

Verified booking

Standard Room

Stayed in Dec 17, 2021

"Excellent"

Excellent

8.0

Employees were kind and professional.

Helpful?

Ana

Verified booking

Standard Room

Stayed in Jul 28, 2021

"Good"

Good

6.0

Black mold in the courtyard and broken toilets and

Helpful?

3 4

6 7

Discover

Settings

Hotel Zihua Caracol

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Suite Familiar

Amenities

Suite King Size

Amenities

Standard Room King Size

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Excellent"

"Excellent"

"Excellent"

"Excellent"

"Exceptional"

"Last minute find, great service but needs TLC."

"Exceptional"

"Wonderful choice"

"Excellent"

"Good"