Hotel Zihua Caracol

The Zihua Caracol is such a great place to stay. The staff is wonderful, always so helpful and kind. The breakfast room staff provide tasty, excellent meals. And, the breakfast room is also a super place to meet all the special visitors who stay at the hotel.The rooftop restaurant serves good pizza, and is also a good place to gather with friends. I took advantage of the large, clean, refreshing pool, so good after trekking around town in the heat:) The location couldn't be better if one wants to be near the beach, and also be near the town and malecon.

This hotel was great!...The rooms are clean and the location is perfect. 2 min walk to the beach and some incredible dining experiences. The staff are what made the hotel, always there to accommodate if they could. The roof top restaurant had a great view, and served really good pizza!

Overall, we were extremely happy with this hotel. Of course, the rooms are simple and plain, but acceptable for the price. We found the overall property and pool to be very nice. The rooftop restaurant and bar served great food and drinks. Also, Bartender John was a lot of fun. Our breakfast was delicious and Playa La Ropa was a (cheap) quick taxi ride away.

Worked fine for us for a short stay. Must admit we are rather spoiled when we go on vacation we tend to stay in higher end when trading through Rci but for extra days this was just fine.

hotel was good location ..John the bartender went out f his way on his day off to go help get a problem fixed on our car

Stayed for two weeks. Had a great time. This hotel is close to everything in Zihua, we only had to take a cab once when we went out of town to see the ruins. The staff is great.......happy hour on the roof top patio is a great place to have a mojito and watch the sun set! The rooms are basic but completely fine, they all have nice outdoor sitting areas with shade and the pool is nice too.

A friend and I stayed at the hotel for 10 nights. We enjoyed the pool and met some nice people. The hotel really needs some updating inside the rooms.

The hotel was decent for the price. There is no view of the beach / bay from most rooms. The staff was very friendly. The hotel is located a little ways from the beach so the sounds were of vehicles and other neighborhood noises. Good choice for someone looking for a low cost, no frills room.

Repairs were going on and it was dirty and noisy. There was no hot water! They did move us across the street after 3 days.

We had never been to Zihautenjo before and were very happy there for the 2 weeks. We explored everything the town has to offer which includes many excellent restaurants. The Hotel Zihua Caracol is centrally located so you can walk everywhere. The hotel itself is clean and they are working hard every day to renew things in the rooms as well as the surroundings. Staff is the best part, they are so friendly and try hard to accommodate in any way they can. Rooms were a good size, unfortunately Mexican beds are not what we are used to. Hint, went to Commercial and bought a foamy for $20.00 for the bed. Breakfast each morning was very good, a decent selection. The roof top restaurant open each day except Monday at 6pm, has a great view, pizza is delicious. Enjoyed John each time we were there.