Surfers Riverside

Hopefully we will stay again soon

Nothing unique about the place its ok.

Apartment was clean & great view, pool was lovely & great location.

Three nights for 2 adults and 2 children. Best deal we got in Surfers with parking. New manager a very genuine guy. Looking at the reviews I got the impression, 5 excellent then one really bagging the place (*see below). Our experience was excellent, entered to lovely large white tiled floor, very fresh and clean. Good air and airflow inside. We had a bathroom as well as an en suite, full size fridge, modern dish washer, a top loader and dryer. Outdoor gardens designed and well kept. Private jetty. Between two resorts, so some outdoor conversation at night, no problem but potential* for a problem with wrong crowd. Fantastic location with short walk to tram/bus and the life of Surfers.

The good: Great spot, friendly and helpful staff The average: Washing machine leaked, dryer was average, front door lock took several goes with the key to work. Overall a nice place to stay, let down by a few issues

The property looked nothing like the photos. It was dirty, old and stunk like mould. This place was an absolute nightmare and I can’t believe it’s still being rented as it does not meet minimum accommodation living standards. The hotel management are awful and basically scamming people. We left straight after checking in and stayed somewhere else.

Very nice place close to everything

Enjoyed our stay and the unit was in a good location unfortunately there were some repairs that had not been attended to, management advised they had not been reported by previous stays. Reported to management unsafe powerpoint in master bedroom (handing out from wall), shower dripping constantly and Airconditioming not working which was rough in 30° temps along with broken outdoor furniture. Management were great when this was repoeted however due to day and time if areival repairs unable to be completed during our stay.

I had no dishwashing liquid shower screen was broken and left to the side. Dryer wouldn’t work. We had no cooking utensils. My daughter was swimming in the pool when a worker decided to come and just start tipping chemicals in without asking her to hop out, this should be done when the pool is closed of a night. The same man entered our apartment to look at our dryer without us even being advised which made us feel a little uncomfortable they should have checked this either prior to us staying or when we had departed the property they were aware the dryer wasn’t working prior to us staying. I have never complained about a property until now and I camp in some pretty rough places which was more comfortable then this.

Had everything we needed, will most likely stay here again next holiday.