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8.6 / 10 Guest Rating

The Royal Haciendas All Inclusive

Chetumal / Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

The Royal Haciendas All Inclusive - main view

About the Property

Discover the perfect blend of relaxation and adventure at The Royal Haciendas All Inclusive, where luxury meets comfort in beautiful Playa del Carmen.

Spa and Wellness
Unwind at our full-service spa offering a variety of indulgent treatments, including massages, body treatments, and facials, designed to rejuvenate your senses and elevate your wellness journey.

Dining and Entertainment
Savor delectable cuisine at five on-site restaurants, including Kinokó, or enjoy 24-hour room service. With swim-up bars, poolside lounges, and a café, your culinary cravings are effortlessly catered to.

Luxurious Accommodations
Retreat to one of our 252 elegantly decorated rooms featuring private balconies, pillowtop beds, and modern amenities, including complimentary Wi-Fi and satellite programming, ensuring a relaxing stay amidst heavenly surroundings.

Book your unforgettable getaway at The Royal Haciendas All Inclusive today!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Free bicycles on site
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 1
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 2
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 3
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 4
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 5
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 6
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 7
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 8
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 9
1/9

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

1 King Bed and 2 Twin Murphy Beds1047-sq-foot individually decorated room, balcony with ocean views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 43-inch plasma TV with satellite channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Recycling binNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

97 m2
Sleeps 4
1 King bed (151-180 cm wide)
2 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe One Bedroom Suite

Non-refundable
All Inclusive
20% OFF$570.5

$456.4

Includes taxes & fees
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 1
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 2
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 3
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 4
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 5
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 6
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 7
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 8
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 9
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 10
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 11
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 12
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen - Photo 13
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Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

1 King Bed, 2 Double Beds and 2 Twin Murphy Beds1445-sq-foot individually decorated room, balcony with ocean views Layout - 2 bedrooms, living room, and dining areaInternet - Free WiFi Entertainment - 43-inch plasma TV with satellite channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Recycling binNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

134 m2
Sleeps 6
1 King bed (151-180 cm wide)
2 Double bed (131-150 cm wide)
2 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Deluxe Two Bedroom Master Suite

Non-refundable
All Inclusive
20% OFF$866.04

$692.83

Includes taxes & fees
Deluxe Junior Suite - Photo 1
Deluxe Junior Suite - Photo 2
Deluxe Junior Suite - Photo 3
Deluxe Junior Suite - Photo 4
Deluxe Junior Suite - Photo 5
Deluxe Junior Suite - Photo 6
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Deluxe Junior Suite

2 Double Beds398-sq-foot individually decorated room, balcony with ocean views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 43-inch plasma TV with satellite channelsFood & Drink - Kitchenette with microwave and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Recycling binNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

37 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Deluxe Junior Suite

Non-refundable
All Inclusive
20% OFF$397.33

$317.86

Includes taxes & fees

Guest Reviews

8.6
Excellent326 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the kind and helpful staff.

Categories

Cleanliness7.8
Service9.8
Location8.8
Room Quality8.8
Amenities8.8
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

S
Seth
Verified booking
family
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0

The rooms are all great and the suite has plenty of space that are not present at many other resorts. The food is good quality and many different options to eat. The staff is all amazing and are always happy to help with any needs. The beds were a bit too firm, but that's common for most hotels.

Helpful?
R
Rosemary Theresa
Verified booking
family
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0

We enjoyed our stay at the Royal Haciendas. It’s a very family friendly resort. We found the dinner restaurants to have really good food but didn’t care too much for the pool side cafes. The food from there was pretty average. The drinks were great and strong. The beach is on a coral reef so it gets a bit rocky but we loved looking at the fish around the reef. The service was friendly but they didn’t have too many servers attending the pool/Kids Aqua Park so it felt like we weren’t getting cocktails too often without going to the bar ourselves. We had two young children who loved the Aqua Park so it was where we spent most of our time and would have enjoyed a bit more frequent poolside service there. Overall we all had a great time.

Helpful?
L
Lawrence
Verified booking
family
Standard Room
Stayed in Aug 17, 2025

"Exceptional"

10.0

The place was really clean and the staff was really friendly and nice. Be mindful the seaweed is a lot around the beach. The open buffet was nice we did not like the Chinese night so hopefully they will replace it with something else.

Helpful?
H
Hameed Wazir
Verified booking
Standard Room
Stayed in Aug 17, 2025

"Exceptional"

10.0

We spent 6 nights at the property and this was our second trip (did first one two years back). The property is e

Helpful?
C
Christopher Daniel
Verified booking
family
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0

Made us switch rooms after 1 day. New room….. shower sprayed in every direction. Safe was not working . We were not happy. We stayed in the oceanfront room ,payed a lot of money . When staff was informed shower was malfunctioning and safe did not work at all, NOTHING was done!! This was our 5 th year staying … nightly buffet went way down hill… 5 yrs ago I gave this resort 5 stars,this year maybe 2 1/2 .. will not be back

Helpful?
C
Carlos
Verified booking
family
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

10.0

The only suggestion would be to have some drinks Water , lemonade or juice ) on the recepción area for the guess when they arrive at the hotel.

Helpful?
M
Marco
Verified booking
partner
Standard Room
Stayed in Aug 16, 2025

"Excellent"

8.0

We had a great time!!

Helpful?
M
Mohamad Ali
Verified booking
family
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

10.0

Liked

Helpful?
A
Allington Gayle
Verified booking
family
Standard Room
Stayed in Aug 14, 2025

"Good"

6.0

Like that it was very family oriented

Helpful?
O
Oscar
Verified booking
Standard Room
Stayed in Aug 14, 2025

"Exceptional"

10.0

Our stay was great! The hotel upgr

Helpful?
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