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8.6 / 10 Guest Rating

The Royal Haciendas All Inclusive

Chetumal / Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

The Royal Haciendas All Inclusive - main view

About the Property

Discover the perfect blend of relaxation and adventure at The Royal Haciendas All Inclusive, where luxury meets comfort in beautiful Playa del Carmen.

Spa and Wellness
Unwind at our full-service spa offering a variety of indulgent treatments, including massages, body treatments, and facials, designed to rejuvenate your senses and elevate your wellness journey.

Dining and Entertainment
Savor delectable cuisine at five on-site restaurants, including Kinokó, or enjoy 24-hour room service. With swim-up bars, poolside lounges, and a café, your culinary cravings are effortlessly catered to.

Luxurious Accommodations
Retreat to one of our 252 elegantly decorated rooms featuring private balconies, pillowtop beds, and modern amenities, including complimentary Wi-Fi and satellite programming, ensuring a relaxing stay amidst heavenly surroundings.

Book your unforgettable getaway at The Royal Haciendas All Inclusive today!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Free bicycles on site
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 1
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 2
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 3
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 4
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 5
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 6
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 7
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 8
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 9
1/9

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

1 King Bed and 2 Twin Murphy Beds1047-sq-foot individually decorated room, balcony with ocean views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 43-inch plasma TV with satellite channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Recycling binNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

97 m2
Sleeps 4
1 King bed (151-180 cm wide)
2 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe One Bedroom Suite

Non-refundable
All Inclusive
20% OFF$569.84

$455.87

Includes taxes & fees
Deluxe Suite, 1 Bedroom, Beach View, Beachfront - Photo 1
Deluxe Suite, 1 Bedroom, Beach View, Beachfront - Photo 2
Deluxe Suite, 1 Bedroom, Beach View, Beachfront - Photo 3
Deluxe Suite, 1 Bedroom, Beach View, Beachfront - Photo 4
Deluxe Suite, 1 Bedroom, Beach View, Beachfront - Photo 5
Deluxe Suite, 1 Bedroom, Beach View, Beachfront - Photo 6
Deluxe Suite, 1 Bedroom, Beach View, Beachfront - Photo 7
Deluxe Suite, 1 Bedroom, Beach View, Beachfront - Photo 8
Deluxe Suite, 1 Bedroom, Beach View, Beachfront - Photo 9
1/9

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

1 King Bed and 2 Twin Murphy Beds1047-sq-foot individually decorated room, balcony with beach views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 43-inch plasma TV with satellite channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Recycling binNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

97 m2
Sleeps 4
1 King bed (151-180 cm wide)
2 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Deluxe One Bedroom Suite Beachfront

Non-refundable
Full Board
20% OFF$748.71

$598.97

Includes taxes & fees
Deluxe Junior Suite - Photo 1
Deluxe Junior Suite - Photo 2
Deluxe Junior Suite - Photo 3
Deluxe Junior Suite - Photo 4
Deluxe Junior Suite - Photo 5
Deluxe Junior Suite - Photo 6
1/6

Deluxe Junior Suite

2 Double Beds398-sq-foot individually decorated room, balcony with ocean views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 43-inch plasma TV with satellite channelsFood & Drink - Kitchenette with microwave and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Recycling binNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

37 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Deluxe Junior Suite

Non-refundable
All Inclusive
20% OFF$403.38

$322.7

Includes taxes & fees
Deluxe Junior Suite Beachfront - Photo 1
Deluxe Junior Suite Beachfront - Photo 2
Deluxe Junior Suite Beachfront - Photo 3
Deluxe Junior Suite Beachfront - Photo 4
Deluxe Junior Suite Beachfront - Photo 5
Deluxe Junior Suite Beachfront - Photo 6
1/6

Deluxe Junior Suite Beachfront

2 Double Beds398-sq-foot individually decorated room, balcony with beach views Internet - Free WiFi Entertainment - 43-inch plasma TV with satellite channelsFood & Drink - Kitchenette with microwave and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Recycling binNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

37 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Deluxe Junior Suite Beachfront

Non-refundable
Full Board
20% OFF$534.79

$427.83

Includes taxes & fees

Guest Reviews

8.6
Excellent326 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the kind and helpful staff.

Categories

Cleanliness7.8
Service9.8
Location8.8
Room Quality8.8
Amenities8.8
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

O
Omid khamisi
Verified booking
family_with_children
Standard Room
Stayed in Aug 14, 2025

"Exceptional"

10.0

Loved the place

Helpful?
L
Ledjon
Verified booking
partner
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0

So far, this has been the best resort we’ve ever visited! The staff was incredibly friendly and attentive, the food was absolutely delicious, and every moment of our stay was pure joy. We can’t wait to come back!

Helpful?
D
davin
Verified booking
partner
Standard Room
Stayed in Aug 11, 2025

"Good"

6.0

loved the customer service, hated the inability to enjoy the ocean due to gross sea weed

Helpful?
J
Jorge
Verified booking
family_with_children
Standard Room
Stayed in Aug 11, 2025

"Excellent"

8.0

All good

Helpful?
C
Cynthia
Verified booking
family
Standard Room
Stayed in Aug 11, 2025

"Exceptional"

10.0

This is the second time we stay on the property. Great food, drinks and staff. The rooms are very clean and comfortable. They cleaned the beach daily. Leo makes the best drinks make sure you visit him at the pool swim up bar. We will definitely be back.

Helpful?
W
Wissam
Verified booking
Standard Room
Stayed in Aug 9, 2025

"Excellent"

8.0

Great family resort with clean and safe environment!

Helpful?
W
Wissam
Verified booking
family
Standard Room
Stayed in Aug 9, 2025

"Excellent"

8.0

Great resort with clean and safe environment! Great deal for the budget and a good tasty food! Buffet need to improve with more selections but after all great family resort!

Helpful?
E
Edward
Verified booking
family
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

Very nice resort and accommodating, friendly and great food options highly recommended

Helpful?
B
Braden
Verified booking
family
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

Wonderful place

Helpful?
J
Jacqueline
Verified booking
family
Standard Room
Stayed in Aug 8, 2025

"Good"

4.0

Rooms were great, air conditioning worked well, no mini bars in rooms, stocked with a couple beers and sodas and waters daily. Food was terrible in the buffet, never warm/hot, limited selection compared to other all inclusive. Also the restaurant (buffet) is not air conditioned, is open so uncomfortable temperatures when eating. Also, is not truly all inclusive at all, many items have an additional cost not included when booked as all inclusive. The food at the 2 booked restaurants was good, if you are able to get a reservation. Service was not consistent, some staff friendly and helpful, others not at all. First and last time staying at this resort, does not compare to others at a similar price point. Also they are heavy on the time share selling, but members do get better service, so there does seem to be some benefit to doing so.

Helpful?