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8.6 / 10 Guest Rating

Grand Hotel Kazan

Peterburgskaya St., 1, Kazan, 420111, Kazan, RU

Grand Hotel Kazan - main view

About the Property

Luxurious Spa Retreat
Indulge in relaxation with massages at our spa, then unwind in the health club and sauna for the ultimate pampering experience.

Fine Dining and Entertainment
Dine at Koltzo, enjoy drinks at the bar/lounge, or opt for 24-hour room service. Don't miss the daily buffet breakfasts.

Convenience and Comfort
Stay connected with free Wi-Fi, take advantage of concierge services and childcare options. Business center, airport shuttle, and elegant rooms with modern amenities ensure a seamless stay.

To book an unforgettable stay at Grand Hotel Kazan, contact us now!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent55 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

C
Cruiser398012
Verified booking
Business
Standard Room
Stayed in Oct 20, 2024

"Terrible service"

2.0

There was no heating in the hotel. The hotel provided a heater, which did not solve the problem. It was -3C outside. Hotel personnel did not compensate or apologize situation in any way. Also, the card holder for electricity immediately broke. There was also no tea station in the room. It was brought after 3 requests . Сups were not changed in the future. The cups stay dirty in the room during my entire stay.

Helpful?
H
Herbert
Verified booking
Standard Room
Stayed in Jan 12, 2022

"Excellent"

8.0

Das Hotel liegt zentral, ist verkehrstechnischt trotzden sehr gut zugänglich. Es hat einen direkten Zugang zur Fußgängerzone (Petersburgskaya), die sich bis zum Kazaner Kremel erstreckt. Der PKW-Zugang erfolgt von der Rückseite. Alles ist gut und zweckmäßig organisiert und die Räumlichkeiten sind sehr sauber! Die Parkplätze befinden sich im Haus nahe des Eingangs. Bei seiner Überfüllung stehen weitere Plätze im Haus an gesicherter Stelle (Tor). Küche (warm) sehr gut. Frühstück gut aber leider fast ohne Brot/Brötchen. Rezeption sprachlich (engl.) gewandt. Alle getroffenen Mitarbeiter sehr hilfsbereit. Sehr schöner Aussichtspunkt auf höchster (17) Etage. In gleichen Komplex befindet sich eine im Warmen erreichbare Einkaifsmeile. Gesamturteil: GERNE WIEDER - Sehr zu empfehlen!

Helpful?
A
Aijaz
Verified booking
Standard Room
Stayed in Dec 8, 2021

"Exceptional"

10.0

Staff at front desk always willing to help. Courteous, professional and provided with complimentary refreshments.

Helpful?
M
Milan
Verified booking
Standard Room
Stayed in Nov 18, 2021

"Excellent"

8.0

wifi ok

Helpful?
V
Vera
Verified booking
Standard Room
Stayed in Aug 22, 2021

"Не место красит"

2.0

Отель наверное и неплох. Не смогла объективно судить, потому что все было испорчено еще в момент регистрации. Вовремя не заселили, адекватных ответов по продолжительности ожидания не давали, администраторы вели себя несдержанно. В итоге вместо заявленного времени заселения 14.00 ключи от номера я получила в 18.00. Отель извинительных комплиментов не предоставил. Не место красит человека, а человек место😁конечно😁

Helpful?
O
Oleksandr
Verified booking
Standard Room
Stayed in Jul 6, 2021

"The hotel did not live up the expectations"

6.0

The hotel deserves strong three stars but it is very difficult to talk about four stars. Everything is very bad with the customer service. I asked to cook oatmeal on water for breakfast cause I have lactose intolerance but my request was categorically denied arguing that they do not cook individually for each client. After all I also found out that there were neither teapot nor a single cup in the room. The only plus is the close location to the city center.

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Apr 22, 2021

"Exceptional"

10.0

Experience 5 , definitely I will come again! Hotel is clean, stuff is amazing and location is perfect if you are first time in Kazan!

Helpful?
O
Omar
Verified booking
Standard Room
Stayed in Apr 18, 2021

"Excellent"

8.0

Not bad

Helpful?
O
Omar
Verified booking
Standard Room
Stayed in Apr 18, 2021

"Good"

6.0

It was ok the front disk was nice and helpful but the furniture and the style of the hotel was outdated and old

Helpful?
A
Alena
Verified booking
Standard Room
Stayed in Apr 9, 2021

"Exceptional"

10.0

Потрясающий отель,просторные номера,приветливый персонал!Очень удобная парковка!Прекрасно местоположение отеля!

Helpful?