The Firs Lodge

This hotel is like stepping back to the 70’s! It advertises as having a restaurant,but it hasn’t operated for a while now apparently.No food available at this hotel. It is a VERY tired hotel,I wouldn’t stay there again.

The staff were very helpful even though they were decorating downstairs the service and breakfast was excellent.

Whilst the bedroom was spotlessly clean, there was building work going on rifgr into tge night in the di ning room which was next to our room. I coukd clearly hear the person in the next bedroom to us snoring all night and the staff were chatting so loudly to each other you had no hooe if sleeping after 6am. Full English bearkfast consusted of bacon eggs beans 1sasauge and toast , this was lovely and hot. Overall, we had a vwry disappointing stay.

The management at the firs were very helpful,

Great staff. Good value. Good location for London.

Heard loud banging until late into the night which kept me awake and when I went down for breakfast next morning, saw that it was because they were doing maintenance on the hotel (at 11 o'clock at night!!). Was woken up at 6 o'clock in the morning by what sounded like a small animal in my room (however didn't find anything). My room was next to the roadside and could hear every single noise outside. Will definitely not be staying here again.

Everything was good until the last night of our stay when a mouse got into the bread we had for making on the road traveling. I believe that the remodeling may have pushed them away from the kitchen

The rooms were updated and clean. There were a lot of steps to go up with suitcases. The staff was great. The outside needs updating.

Very good for working with flights around Heathrow, however with an early start, we could hear a lot of banging in the early hours from other guests. The rooms were good and as expected. Staff helpful.

Very average place for the price. Room was not air conditioned, tiny bathroom. A bit like fawlty towers if you know the show.