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7 / 10 Guest Rating

Franchise One Hotel

7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Makati, Manila, 1230, Makati, PH

Franchise One Hotel - main view

About the Property

Luxurious Amenities
Indulge in onsite massages and enjoy complimentary wireless internet access. Let our concierge services cater to your every need, making your stay truly relaxing.

Dining Delights
Savor delectable meals at the hotel's restaurant, White Plate, or opt for room service during limited hours. Start your day with a delicious local cuisine breakfast for a fee, and grab a coffee at the cafe to fuel your adventures.

Convenient Location
Situated in the heart of Makati, our hotel offers easy access to nearby attractions via the area shuttle. With featured amenities like a 24-hour front desk and a multilingual staff, your comfort and convenience are our top priorities. Don't miss the chance to book your stay now at Franchise One Hotel for a memorable experience in Manila!

Facilities & Amenities

Area shuttle (surcharge)
Books
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good71 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the convenient access.

Categories

Cleanliness4.9
Service7.9
Location8.9
Room Quality6.8
Amenities6.9
Value for Money6.8
Food and Beverage6.9
Overall Experience6.9

Select topics to read reviews

Y
YOICHI
Verified booking
Standard Room
Stayed in Aug 7, 2025

"Good"

6.0

全体的に古いです。アクセスは良く便利でした

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 12, 2020

"Excellent"

8.0

Staff is very kind. They helped with baggages and upon checkout gave some souvenir gift which has been appreciated. Strategically located in little Tokyo - close to Legazpi village in Makati. Good rooms. They also have a small restaurant with good food, specially a breakfast menu. They have a free-to-hire DVD collection and all rooms have DVD player. If you have health conditions affecting your movements please consider that there’s no lift.

Helpful?
M
mrfishxxxgbGB
Verified booking
Solo travel
Standard Room
Stayed in Nov 27, 2019

"Dreadful experience"

2.0

Stayed at this hotel more than 10 times previously . The reception staff wouldnt allow me to check in at 11:30 because check in is officially 12:30. They tried to charge me P1000 for early check in. Which I declined. No loyalty what so ever so won't be staying at this establishment again. If that's how they reward and treat regular guests I shall take my business elsewhere. The poor don't care attitude totally unexceptable. Wouldn't recommend this hotel . Totally incompetent individuals that can't think outside the box .

Helpful?
I
Independenttravel90
Verified booking
NONE
Standard Room
Stayed in Nov 5, 2019

"EXCELLENT CUSTOMER SERVICE,"

8.0

The hotel staff were all courteous and attentive, Hotel location is perfect for business people, few steps away from Waltermart, Makati Cinema Square and 20 mins walk to Ayala Malls. Will surely comeback here when in need of accommodation here in manila. also rooms are clean and cozy.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 22, 2019

"Excellent"

8.0

立地もよく、静かで良い

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 3, 2019

"Excellent"

8.0

立地上うるさい所かと思いましたが、2重窓になっており、静かでした。

Helpful?
H
HIDEYUKI
Verified booking
Standard Room
Stayed in Jan 20, 2019

"立地とコストパフォーマンス良い。"

10.0

マカティの常宿。 徒歩1分内にリトル東京,マカティスクエアがあり、数分歩けばモールやコンビニもあるのでロケーションはとても良い。 マッサージやJTV も多い。 このホテルをベースにマカティ市内はもちろんマニラやオルティガスにも足をのばせる。 大通りから10mくらい引っ込んいるので静かです。 部屋はベッド周りに余裕があり、 広く感じる。 虫が以前は時々出没していたが今はなく清潔感が良くなった。 窓が小さいのが残念です。 エアコンがセパレート式なので騒音は気にならない。 スタッフが皆、とても親切で気楽に滞在できるのが最高。 CP がとても良い。

Helpful?
A
akio
Verified booking
Standard Room
Stayed in Jun 19, 2018

"Exceptional"

10.0

便利

Helpful?
A
akio
Verified booking
Standard Room
Stayed in Jun 19, 2018

"とてもべんり"

10.0

都心から ちかい

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 19, 2018

"ひとり旅"

6.0

フロントのお姉さんは愛想良くルームサービスも綺麗にしてるようですが唯一非常に気になったのがゴキブリが多い、その事を伝えたのですが改善されず、出来ない? ホテルはlittle東京にも近く日本食には困らないのですが相変わらず排気ガスがすごい!

Helpful?