6.6 / 10 Guest Rating

Hotel Maya Turquesa - Playa del Carmen

Name: Hotel Maya Turquesa - Playa del Carmen
Address: Calle 8 Norte, s/n, entre Av 10 y Av 15 Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
Rating: 6.6

Calle 8 Norte, s/n, entre Av 10 y Av 15 Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Hotel Maya Turquesa - Playa del Carmen - main view

Hotel Maya Turquesa - Playa del Carmen view 2

Hotel Maya Turquesa - Playa del Carmen view 3

Hotel Maya Turquesa - Playa del Carmen view 4

Hotel Maya Turquesa - Playa del Carmen view 5

from US$31 / night

About the Property

Discover the vibrant charm of Playa del Carmen at Hotel Maya Turquesa, where comfort meets convenience in the heart of the city.

Recreation & Relaxation: Dive into refreshing leisure at our outdoor pool or unwind on our scenic terrace, designed to offer you a serene escape amidst the lively environment.

Culinary Delights: Savor delectable meals at our on-site restaurant, Epazzote, or grab a quick bite at the snack bar. Don't miss our complimentary self-serve breakfast, perfect for fueling your day of exploration.

Comfort & Convenience: Our 40 Air-conditioned rooms are equipped with flat-screen TVs, cable programming, and rainfall showerheads, ensuring a cozy retreat after your adventures. Enjoy complimentary Wi-Fi, luggage storage, and the attentive service of our multilingual staff.

Experience an unforgettable getaway—book your stay at Hotel Maya Turquesa now!

Facilities & Amenities

Free breakfast

Nature reserve

Health or beauty spa nearby

Free beach club nearby

Free WiFi

24-hour front desk

Terrace

Luggage storage

Wheelchair accessible

Free breakfast

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Pool access available from 10:00 AM to 10 PM.No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

12 rates found

Standard Quadruple Room

2 Double BedsInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Accessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Room Option

Board / Meal

Price for 1 night

Standard Quadruple Room

Non-refundable

Breakfast Included

20% OFF$48.26

$38.61

Includes taxes & fees

Standard Quadruple Room

Free cancellation

Before Jun 28 (2 days)

Breakfast Included

20% OFF$51.86

$41.49

Includes taxes & fees

1/4

Family Room

3 Double BedsInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6

3 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Room Option

Board / Meal

Price for 1 night

Family Room

Non-refundable

Breakfast Included

20% OFF$53.26

$42.61

Includes taxes & fees

Standard Family Room

Free cancellation

Before Jun 28 (2 days)

Breakfast Included

20% OFF$57.46

$45.97

Includes taxes & fees

1/2

Superior Suite

2 Double Beds and 1 Queen BedLayout - 2 bedrooms and living roomInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6

2 Double bed (131-150 cm wide)

1 Queen Bed (150-160 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Room Option

Board / Meal

Price for 1 night

Superior Suite

Non-refundable

Breakfast Included

20% OFF$70.13

$56.1

Includes taxes & fees

1/5

Family Suite

3 Double BedsLayout - 2 bedrooms Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 6

3 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Room Option

Board / Meal

Price for 1 night

Family Suite

Non-refundable

Breakfast Included

20% OFF$61.2

$48.96

Includes taxes & fees

1/6

Junior Suite

2 Double BedsOverlooking the poolLayout - 2 bedrooms Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Room Option

Board / Meal

Price for 1 night

Junior Suite

Non-refundable

Breakfast Included

20% OFF$60.75

$48.6

Includes taxes & fees

1/3

Standard Room

1 Double BedInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableSmoking And Non-Smoking

Sleeps 2

1 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Room Option

Board / Meal

Price for 1 night

Standard Room

Non-refundable

Breakfast Included

20% OFF$38.95

$31.16

Includes taxes & fees

Quadruple Studio

Free cancellation

Before Jun 28 (2 days)

Breakfast Included

20% OFF$56.31

$45.05

Includes taxes & fees

1/3

Economy Studio

2 Double BedsOverlooking the courtyardInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Room Option

Board / Meal

Price for 1 night

Economy Studio

Non-refundable

Breakfast Included

20% OFF$58.4

$46.72

Includes taxes & fees

1/5

Standard Studio

1 Double BedInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Kitchenette with refrigerator, microwave, and cookware/dishwareSleep - Bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board (on request), and wardrobe or closetComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 2

1 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningKitchenetteMicrowave

Room Option

Board / Meal

Price for 1 night

Standard Studio

Non-refundable

Breakfast Included

20% OFF$42.75

$34.2

Includes taxes & fees

Standard Studio

Free cancellation

Before Jun 28 (2 days)

Breakfast Included

20% OFF$52.41

$41.93

Includes taxes & fees

Guest Reviews

6.6

Good123 verified reviews

AI Summary

Guests highly rate the standard service for this hotel tier and frequently praise the .

Select topics to read reviews

Jaknely Rossalie

Verified booking

family_with_children

Standard Room

Stayed in Jun 15, 2026

"Good"

Good

1.0

Helpful?

Alfredo

Verified booking

solo_traveller

Standard Room

Stayed in Jun 11, 2026

"Good"

Good

6.0

Ubicación

El agua horrible

Helpful?

carlos castro

Verified booking

solo_traveller

Standard Room

Stayed in Jun 11, 2026

"Very Good"

Very Good

7.0

La ubicación es buena y el área de piscina

Tiene las instalaciones muy deterioradas mas en los baños

Helpful?

Ixchel Yuridia

Verified booking

solo_traveller

Standard Room

Stayed in Jun 10, 2026

"Good"

Good

1.0

Helpful?

Sergio

Verified booking

solo_traveller

Standard Room

Stayed in Jun 8, 2026

"Muy buena elección"

Exceptional

10.0

Ubicación excelente

Faltó jabón de baño. Pero debo aclarar que no se los hice saber

Helpful?

Ixchel Yuridia

Verified booking

solo_traveller

Standard Room

Stayed in Jun 8, 2026

"Good"

Good

1.0

Helpful?

Miguel

Verified booking

solo_traveller

Standard Room

Stayed in Jun 6, 2026

"HORRIBLE"

Good

1.0

Nada esta horrible

Pésimo servicio pésimo hotel no vayan me salí la primera noche ya que para nada lo que ofrecen en sus imágenesl lógico no me devolvieron ni un peso hice check out y los sinvergüenzas no me dieron de baja en la aplicación para ellos como si estuviera yo ahí ,,infestado de sancudos el cuarto estaba horrible su desayuno incluído solo un café debería decir café incluído porq de desayuno no tiene nada

Helpful?

Leonardo

Verified booking

solo_traveller

Standard Room

Stayed in Jun 5, 2026

"Good"

Good

2.0

Ubicación

Sin agua caliente... Baño sin toallas para el piso ni para la cara, solo la toalla de baño, de un tamaño discutible... No tenía lámparas de noche. Artículos de cortesía casi inexistentes... He estado en hostales y moteles el doble de buenos que este hotel...

Helpful?

Servin

Verified booking

solo_traveller

Standard Room

Stayed in Jun 3, 2026

"Exceptional"

Exceptional

10.0

Excelente en general 👍👍👍

Helpful?

Enrique Emmanuel

Verified booking

solo_traveller

Standard Room

Stayed in Jun 2, 2026

"Exceptional"

Exceptional

10.0

El costo del servicio

El sanitario le costaba un poco para limpiarse

Helpful?

2 3 4 5

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Settings

Hotel Maya Turquesa - Playa del Carmen

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Standard Quadruple Room

Amenities

Family Room

Amenities

Superior Suite

Amenities

Family Suite

Amenities

Junior Suite

Amenities

Standard Room

Amenities

Economy Studio

Amenities

Standard Studio

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Good"

"Good"

"Very Good"

"Good"

"Muy buena elección"

"Good"

"HORRIBLE"

"Good"

"Exceptional"

"Exceptional"