Van der Valk Hotel Nivelles - Sud

Hotel was very good. Beds were comfortable, the pool was fine and the restaurant food was expensive but good quality.

This was a great place to stay it is currently under construction and we were there on a Sunday so no work was going on really nice room

Choose this hotel for its location, been close to the highway, and been close to Brussels. Currently has building contruction.

Bed-bugs, works with drilling noises starting at 6am, very little proactive quality of service - I will not book this property again.

Good location and lovely room. Perfect for a family of 4. Unfortunately the fridge didn't work and couldn't be fixed until Monday (we arrived on a Saturday). Also, there are major building works on site during the week.

Hotel is being expanded so the construction n is a bit annoying. Room window would not close completely and made for an uncomfortable stay initially. Switch rooms, which made the stay more pleasant. Great service and amenities

Overall a nice hotel! A little hard to get to from the train station in Nivelles, but the town itself is very nice. My only complaint is that we were woken up by construction noise after a long day of traveling.

The location is near the highway and under construction so it was not easy to access the town. Not many choices for eating. The breakfast was nice but not many options on the dinner menu.

The hotel is under going renovation but they have built a nice enough temporary restaurant bar area. Some of the bar staff were excellent, but reception staff and morning breakfast staff were sub-standard. The breakfast items were not all out at the time I took breakfast (7pm when it had been open since 6.30am), with the fruit only appearing later. In the room, my safe didn't work and after reporting it on four separate occasions, it remained broken and I gave up asking. One morning there was no water at all in the hotel which meant no running water, no flushing of toilets (after the first flush had emptied the cistern, no coffee at breakfast. This was probably due to the renovation and these things happen. However it is the way the hotel deals with these unfortunate occurences which matters and this was not handled particularly well. I do sympathise with the front line reception staff, but the management of other hotels would have ensured a communication e.g. note under the doors apologising for the inconvenience and offering some form of compensation. This hotel remained silent. This is the second time I have stayed here on business and after this experience it will be the last. They let themselves down and they will lose custom because of it.

A good experiece at this hotel. The room was good and the breakfast also. The aera is safe and near our location. Kind regards