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8.4 / 10 Guest Rating

Iberostar Waves Tucán - All Inclusive

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Iberostar Waves Tucán - All Inclusive - main view

About the Property

Experience a luxurious getaway at Iberostar Waves Tucán - All Inclusive, where stunning beaches meet exceptional amenities.

Indulgent Spa Retreat
Pamper yourself at our serene spa, offering a variety of massages, body treatments, and rejuvenating facials designed to melt your stress away.

Unmatched Recreational Fun
Dive into relaxation with four outdoor swimming pools, play a match at our tennis courts, or unwind in the sauna. Family-friendly options include babysitting services and fun-filled activities for all ages.

Diverse Dining & Refreshing Bars
Satisfy your culinary cravings at Bonsai, our renowned Japanese restaurant, along with seven other dining options. Unwind at one of our five bars, including two vibrant beach bars and two poolside retreats, offering delicious beverages to enhance your stay.

Escape to an all-inclusive paradise where ultimate relaxation awaits!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Nature reserve
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 7:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. The property is professionally cleaned.Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent151 verified reviews
AI Summary

Guests highly rate the family-friendly and frequently praise the diverse food options.

Categories

Cleanliness8.0
Service8.7
Location8.5
Room Quality8.4
Amenities8.3
Value for Money8.3
Food and Beverage8.7
Overall Experience8.4

Select topics to read reviews

J
Jonathan
Verified booking
Standard Room
Stayed in Jun 8, 2025

"Excellent"

8.0

Nice and clean property. Staff is very friendly and helpful.

Helpful?
D
Darren
Verified booking
family
Standard Room
Stayed in Jun 7, 2025

"Good"

6.0

The location of resort and beach is perfect but sadly the rooms, restaurants need an upgrade - very old and dirty looking. We were extremely disappointed with dining options. Not enough, many closed so limited options unless you do buffet which in all honesty is one of the worst we have been too. We have been to many resorts over 15yrs in playa and this resort was dissapointing.

Helpful?
D
Della
Verified booking
friends
Standard Room
Stayed in Jun 5, 2025

"Excellent"

8.0

The property it's beautiful and well-kept

Helpful?
T
Tara
Verified booking
Standard Room
Stayed in Jun 3, 2025

"Excellent"

8.0

The staff was great. The property is clean and well taken care of.

Helpful?
L
Lourdes
Verified booking
family
Standard Room
Stayed in Jun 1, 2025

"Exceptional"

10.0

The beach is great. They keep the beach clean if there’s sargazo. The food is very good. The facilities and rooms are clean. The entertainment is fun. The wild life around the green areas of the hotel is magical. We enjoyed our family vacation in this place. It has something to offer for people of all ages.

Helpful?
R
Ricardo
Verified booking
family
Standard Room
Stayed in May 31, 2025

"Excellent"

8.0

This property is beautiful. There are plenty a of wildlife roaming around the jungle of the property. Pools and beach are nice and clean. Unfortunately they do not offer poolside waiters and the buffet is hit and miss. It was difficult to make reservations at the dine in restaurants, we were only able to successfully book one dine in experience.

Helpful?
H
Heather E
Verified booking
Standard Room
Stayed in May 30, 2025

"Excellent"

8.0

This property was very clean and well kept. I went as a solo female traveler and I felt safe at all times. I feel like Iberostar properties are very eco friendly. I loved the wildlife all around the property.

Helpful?
S
Sarah
Verified booking
friends
Standard Room
Stayed in May 29, 2025

"Exceptional"

10.0

Beautiful property, loved it

Helpful?
C
Cynthia Rodrigues
Verified booking
family
Standard Room
Stayed in May 26, 2025

"Exceptional"

10.0

Overall, it was a great stay. Many amenities, beautiful place and staff is amazing. In our bedroom, mini bar was not working properly and no working ice machine - but those were things we managed. Definitely would recommend and go back

Helpful?
B
Brigitte J
Verified booking
partner
Standard Room
Stayed in May 23, 2025

"Excellent"

8.0

Very tropical, lush vegetation well taken care of. The only negative thing I found was breakfast buffet the wait staff was slow to serve you felt even looked over to get coffee even if they walked close by. Ore cleaning off tables

Helpful?