Amritara The Poovath Beachfront Heritage, Fort Kochi

Erstklassiger Service, zuvorkommende und freundliche Bedienung; kleines, schön und ruhig gelegenes Hotel

We spent 2 wonderful days at this small hotel. Great location, fantastic rooms and friendly staff. The price was a bit high.

The service staff for the most part was great. Warm, friendly with the exception of some staff at breakfast who clearly did not want to be there serving guests (female individual) and made for a less than good start to the day. Overall the cost and quality was as expected and again, general service was attentive and friendly. The ONLY very odd item is their "mandatory eat with us policy for New Year's Eve" which was wrong for two reasons: 1) It was not on the hotel.com site when we booked in July. 2) No hotel should make this a "mandatory" item. We are there on vacation, not at the whim of business requirements. This left a very sour taste in our mouth for the remainder of the trip. Finally, while the amenities were clean, I do no believe they properly sterilize and clean their pool filters. Each morning, I can see from my room that they add water and pick up leaves but no chemicals were measured. tested or added. In India, with water quality as risky as it is, this should be "mandatory"

Terrific sense of history well located to the venues of the Kochi Biennale! The room on the ground floor just looked into a wall with no view and little natural light. The hotel has no liquor license. It's best to request one of the rooms on the upper floor facing the Sea.

The building is lovely, but we were in a standard room and they are very small. To get to the bathroom required walking around the end of the bed and to do so required walking sideways, as the gap between the end of the bed and the wall is very narrow.

good location, funny to be near to a heritage cemetery,good staff, but breakfast,food etc lot to be desired

Nice location, but too expensive compare to what you get, There are several nice guesthouses in the area that will provide the same comfort included breakfast at a much lower rate.

Great Location, very close to beach, hardly 100 meters. Hotel room & bathroom were good. The hotel was not a luxury hotel but its value for money. Staff was also very supportive.

Service was terrible. We had no hot water on first night or following morning. Staff offered no solution or recompense for this. We had to continue to insist it was fixed otherwise they would have done nothing about it. On our final night and morning of departure, again we had no hot water. They advertise room service but do not tell you the phone number to contact them. They say there is tea making facilites in the room but there were not (and we were upgraded!). The restaurant is supposed to be open all day but there are no staff present so you can sit for a long time waiting for service with no way to contact them. We used their laundry service and clothes came back stained and dirtier than when put in. When we complained, staff tried to suggest that the stains had been there when the laundry was put in, which was not true. At least they did not charge us for that. When we arrived out bedroom floor was very dirty, but this was resolved the following morning by house keeping.

Really enjoyed my stay at the Poovath Heritage Hotel. Staff very friendly and accommodating. Lovely dining room and balcony facing the sea. Nice swimming pool too.