Matsui Honkan

Es un ryokan muy cómodo. cerca del centro pero en un lugar con muy tranquilo. se puede llegar caminando al centro sin problema. El onsen está muy limpio. las habitaciones son grandes y cómodas (para el estándar japonés). El personal, si no tienes ningún problema, son muy amables, pero nosotros tuvimos un problema en la reserva. En nuestra reserva ponía una cosa y en la suya otra y fueron bastante groseros, casi como insinuando que nos queríamos colar. Muy mala experiencia en ese aspecto. Cuando se dieron cuenta de que no tenían razón, no hubo ni un lo siento, ni una disculpa. Pero por lo demás, el ryokan está muy bien.

Experiência incrível! Japão em toda sua essência

Amazing property right in the center of the city with very nice and attentive cheerful personal sharing tradinal Japanese way of living and food.

Incrdible location with wonderful staff and facilities.

Our stay at Matsui Honkan was truly unforgettable—one of the most special experiences we had in Kyoto. From the moment we arrived early to drop off our bags, the staff treated us with such kindness. We were welcomed with cool towels and paddle fans—such a thoughtful touch on a hot summer day! When we returned to check in, we were seated in the lobby and served drinks with snacks while the staff explained everything with care—from breakfast service to the onsen. It felt more like a warm welcome than just checking in. One of our favorite surprises? The daily giveaway gifts in cute Japanese drawstring bags. It made us smile every time and showed how much they cared about the little details. Breakfast was a highlight—Kaiseki-style meals delivered to our room each morning, beautifully prepared and absolutely delicious. The servers were so kind and respectful—it made our mornings feel calm and special. Our room was spacious, clean, and traditionally styled with tatami mats and a private bathroom—perfect for our family of four. We loved wearing the provided yukata and winding down in the public bath, which had separate areas for men and women. The location is also fantastic—just steps away from shopping streets and a short walk to the Samurai & Ninja Museum. We didn’t just stay here—we made memories. Matsui Honkan is pure Japanese hospitality, and we can’t wait to come back!

Very unique traditional experience of Japan. The staff is so welcoming and helpful!

This was our first time staying at a Ryokan. Hotel was clean, beautifully kept and customer service was amazing.

非常に良いサービスを受けたのですが、お部屋のお風呂の排水口が故障したままだったのが残念でした。

Very welcoming. Warm hospitality. Very helpful and knowledgeable of everything guests want to know.

Incredible experience. Beautiful Onsen