Caribe Resort by Wyndham Vacation Rentals

Location

Staff was not polite at registration. We had reserved a king and were given a queen “accessible” room. They would NOT let me check in while my husband worked for over an hour trying to find parking. Insisted only my husband could check in since it was his name on the reservation. Elevator was broken and bags had to be lugged two flights and our ages were 68-81 (they eventually offered to help). No info on parking availability. Caused HUGE problems during Orange Bowl weekend. Would have been nice if they had researched a little ahead of time for their guests convenience.

Loved the water and wildlife.

We enjoyed the stay for the most part. The property is starting to age so there was some elevators and doors out of repair. Pools were nice. Security personnel we did not enjoy. They gave my grown daughter a hard time going in when i had the second pass permit, they were not clear in communicating where she needed to park and was disrespectful to her. Also on the last night there she parked in wrong spot that was numbered so as a result we were booted and had to pay the 100 dollars with occupancy under 50 percent. Rules are rules so i payed it....but after paying it with no complaint a security guard was being disrespectful to my daughter about illegally parking when she was trying to console my grandson who had just fallen out of his carrier and hit his head on concrete parking floor. We paid the fine, we didnt need your smart allec comments...oh and my grandson ended up being fine not that you cared or checked on. Show some respect and courtesy, we are paying customers. Also the walk to the beach is definitely not something you want to do with babies as we did.

The property was great! Very spacious and the views are spectacular!

Not worth the price

Lots of toilet issues. Down a toilet almost entire stay. No offer to move us or financial reimbursement.

Very clean, condo was beautiful!

Security was terrible. It was like we were committing a crime when we tried to reenter the property when going out to shop or eat. The new rules for spring break were not told to us requiring a key card to get back to the condo from the beach. My 17 year old was refused reentry even with her wristband on. I had to settle it with security. Not sure that we will be returning. All of the guests around us were complaining of the same thing. We had someone else’s groceries in our refrigerator from hostevia because their fridge in their condo went out and was given permission to leave it in ours. It was still in ours over 3 hours later after we checked in.

Every time I'm in Orange Beach I try to stay at the Caribe. Always clean, very pleasant and safe.

The property was clean and neat.