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8.6 / 10 Guest Rating

Iberostar Waves Paraíso del Mar - All Inclusive

Carrera Federal Chetumal-Pto. Juarez KM. 309, Puerto Morelos, mx

Iberostar Waves Paraíso del Mar - All Inclusive - main view

About the Property

Private Beach Area and Fitness Centre
Experience luxury and relaxation at Iberostar Paraiso del Mar with exclusive access to a private beach area and a state-of-the-art fitness centre.

Gourmet Dining and Outdoor Pool
Indulge your taste buds at the on-site restaurant offering delectable dishes, then unwind by the inviting outdoor pool for the ultimate leisure experience.

Entertainment and Activities
From table tennis to billiards, there is no shortage of entertainment options at this 5-star resort, ensuring a fun-filled stay for all guests.

Book now to secure your stay at Iberostar Paraiso del Mar and create unforgettable memories in Playa del Carmen.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Your reservation charge will appear on your credit card statement under the name of: Hotelera Playa Paraíso, S.A. de C.V. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Payment at the property is not accepted. Unpaid reservations will be canceled prior to arrival. In case you require an invoice it will be provided by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico. Environmental Fee of MXN32.57 Mexican pesos per room, per night will be requested upon check-in. The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. Bookings of 10 rooms or more are considered group and different policies apply. All special requests are subject to availability and may incur additional costs. It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel. Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation. Children policy: From 0 - 2.99 years: Baby From 3 - 12.99 years: Child paying child rate From 13 years old: Adult Rate Child Rates are available in the hotel reservations department. Effective April 1, 2026, all guests of Mexican nationality must present their CURP at check-in A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent244 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness8.0
Service9.0
Location8.6
Room Quality8.5
Amenities8.5
Value for Money8.5
Food and Beverage9.0
Overall Experience8.6

Select topics to read reviews

A
Asuquo
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Extremely beautiful and nice resort. One of a kind, and the staff is incredibly helpful and wonderful. Will definitely be back!

Helpful?
M
Mohammad
Verified booking
partner
Standard Room
Stayed in Sep 25, 2025

"Good"

2.0

Some of the staff were very rude and the others were very kind so its hard to do ratings. My rating is based off of those rude staff and feel bad for the rest of them. Food quality in the open buffets were just fine, in the other restaurants were just terrible and mundane. Area is huge so you need transport shuttles. They're supposed to be there every 5 to 10 minutes which us very long already, and they take even longer to pick you up most of the time. Don't pick this resort if you don't want your vacation to get ruined.

Helpful?
S
sd44254
Verified booking
Solo travel
Standard Room
Stayed in Sep 24, 2025

"My Solo travel experience!"

10.0

Traveled to Del Mar September 16 to 20. It was a short get away for myself to experience this level as a club member. We have traveled to the Paraiso complex many times over the past 9 years. We started at Beach, and have stayed multiple times at Maya and Joia(Grand). This time of year the resort felt empty. Daily rain storms helped keep everyone off the beach and out of the pool. I stayed in room 1143 which is located closer to the beach and pool. So the walk to the lobby, Star Prestige Lounge and breakfast (which is at the Beach Buffet) was about a ten minute walk. I found the room to be clean and in working order. I didn't spend much time there other than to shower and sleep. I didn't use the mini bar, but it was stocked and snacks were provided. I knew what to expect from the restaurants, some being open air and un-airconditioned. This was not a problem for me. I never had to wait for a seat, but I arrived at opening for each meal. The food was good and enough variety for me. Being there for just 4 nights meant I had limited restaurant options. I enjoyed Italian twice, Mexican and Brazilian once. My service was good at every meal and by the last night Magdiel and the other wait staff were greeting me as a remembered friend and providing my preferred wine promptly. (It does help when you tip regularly) . The main point of my visit, was to see if I could enjoy myself as we do at Joia, by making use of the members areas. Having the private pool, with swim up bar and sitting are is very nice. It was a good place to hide from the rain. And having options for private lounge and beach area gave me enough variety of places to relax even with the rain. As a perk of our double black membership, I did have massages every day on the beach and at the spa. All were good experiences of course. I like the jungle feel of the resort. Walking the paths and seeing the wildlife just makes me more relaxed. The seaweed was abundant, but the crews cleaned it up daily. Didn't bother me, except when I tried to swim. The storms really churned the water and seaweed up. This is my favorite pool. Even though I don't swim much, it is very long and provides a lot of room to explore. Even with all the humidity, I only saw one mosquito. But they have never bothered me in the past either. I am not a night owl, so I missed most of the shows. What I saw of the Circus Show was good. I also won a hat playing bingo at the theater. Our membership includes travel by World 2 Meet and my ride was quick each way. No delays form traffic. In the end, I would stay here again, but I would not do it alone. I love to have time to relax and listen to my audio books. But I really missed my Wife and friends company.

Helpful?
A
ADRIANNA
Verified booking
partner
Standard Room
Stayed in Sep 21, 2025

"Exceptional"

10.0

From the moment we arrived, our experience was exceptional. At check-in, Agni at the front desk was incredibly attentive, professional, and welcoming. He offered us an upgrade to a beachfront view, which we gladly accepted — and just as he described it, the room was “perfecto”! Spotlessly clean with a stunning view — it truly set the tone for the rest of our stay. The beaches and pools were beautifully maintained, and the entire staff was attentive and friendly. There was always something going on with entertainment and activities available throughout the day, which kept things fun and engaging. Now, let’s talk about the food — having stayed at several other all-inclusive resorts, we can confidently say this one stands out. The restaurants were top-notch, with great variety and high-quality meals every time. Service was prompt, professional, and always with a smile. They really go above and beyond here. Overall, we give this resort a solid 10. We highly recommend it to anyone looking for a relaxing, well-run, and truly enjoyable vacation. Hats off to the management and entire team — you’re doing an amazing job!

Helpful?
T
tammyp731caCA
Verified booking
Family
Standard Room
Stayed in Sep 15, 2025

"Great family resort"

10.0

This is a great middle level resort. The staff is always really friendly and there’s lots to do on site. Great entertainment in the pool.

Helpful?
L
LUKE
Verified booking
partner
Standard Room
Stayed in Sep 12, 2025

"Excellent"

8.0

The food at the buffets wasn’t the greatest, the real restaurants however were amazing. Entertainment was also amazing, there was always some going on.

Helpful?
J
Jennifer Sara
Verified booking
friends
Standard Room
Stayed in Sep 11, 2025

"Excellent"

8.0

Everything was great. Food had a lot to be desired.

Helpful?
W
Wei Wei
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Good"

4.0

It's very old property and the sink is blocked

Helpful?
C
Christopher John
Verified booking
family
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

The property was gorgeous, clean and lots of wild life. Food was really good and there were many dining options. Friendly staff.

Helpful?
S
Safari242823
Verified booking
Friends getaway
Standard Room
Stayed in Sep 4, 2025

"Access to Other Iberostar Resorts During Stay"

10.0

Hello, If I book a stay at one Iberostar hotel, such as Iberostar Waves Paraíso Del Mar, am I allowed access to the other nearby Iberostar resorts for example, Iberostar Selection Paraíso Lindo, Iberostar Grand Paraíso Riviera Maya or Iberostar Waves Paraíso Beach ,during my stay? Thank you in advance for your help!

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