Iberostar Waves Paraíso del Mar - All Inclusive

Amazing vacation! We will be back!

AMAZINGGGGGGGGGGG the food, the vibes, the staff! 100% coming back <3

I really like the property, was very clean, and the staff is very friendly, the only thing I didn’t like was the price we have to pay at the convenience stores is to expensive.

I will start with the Positives of this venue: 1. The Events Team did a Fabulous job for our Couple. I am a Wedding Planner. Mireya and Karem are superstars! 2. Agustin, the Bell Boy is the Friendliest, most Accommodating Staff Member at the ENTIRE Resort. 3. Miguel, the Bartender at the Lobby Bar in the Evening is always happy, helpful and professional. The Negatives - by the way this is far from a 5 Star Resort 1. Barely any of the Staff speaks English. 2. It's a miracle if a staff member says hello or smiles. 3. Security tried to enter our room (2 Female Wedding Planners) without knocking and just opened our door and told us to relax as I was about to jump in the shower and was not appropriately dressed. No apologies from Management. 4. There are not enough shuttles/carts running. Guests walked most of the time to restaurants, the beach, the pool and the lobby EXCEPT on event days, they were great! 5. Their are are no lunch options located in the center of the Resort, this is challenging for elderly guests. 6. The Fire alarm went off in our Building (20) 3 times one evening and twice the next day without any explanation or apologies although we complained. 7. A lot of the Staff Members are to the point of being rude, almost as though you are bothering them when asking for something. I do not recommend this Resort except for Weddings and Events. They saved the week.

We had a fantastic vacation at this resort. The food was pretty good, with the exception of the Smoke House - that was fantastic! The bed was comfy, the pool was amazing. the beach was pretty rocky but that could have just been where we were sitting. We didn't wander down the beach to see if it got better. Highly recommend! There were so many wild animals living on the property it was a game of 'I Spy' every time we walked around the property.

Nos gusto mucho el servicio que nos dieron los meseros, en especial Sergio, la comida muy buena, volveriamos nuevamente. Gracias por todo

We didn't expect anything from it, in the end it was one of our best holidays. I have to especially highlight the food, it was amazing for us. Overall 10/10

Pro: Hard working staff. Con: Staff is overworked, especially at pool bars and the Mexican Restaurant. Pro: Family room was nice, great for my family and two teens. Con: Beach is very small, believe the reviews!! They do a great job of managing seaweed but its very small, and reserving seats IS NO JOKE! I had to get up at 7 to get 4 seats. Con: Pool is just as bad, reserve seating is SERIOUS here..I realize I visited in July but the water is warm, almost hot. Felt like a hot tub. Con: If you expect a waiter or waitress to stop by your pool or beach chair and take your drinks, LOOK elsewhere. I have been to other resorts and its a common thing, YOU GET UP AND GO TO THE BAR for your drinks here.. Con: Mexican restaurant was the biggest disappointment. short staffed, waited over an hour to be seated and over 35 minutes to receive food. Other: The buffets were average, nothing special here. The resort is BIG, with them using a major paved "sidewalk" for golf carts to pick up and drop you off. Lots of walking. Again, I am not a picky person and have visited many resorts, this Iberostar was a disappointment, and will not return. Did I mention how overworked the staff is? The women and the bar and restaurants should be applauded.

Very nice very clean

Great resort, very friendly and attentive staff. My wife and I had had a great vacation at the resort.