Hotel Quinta Maya

Gracias a Dios todo bien.

Nice hotel for weekend, not longer :)

Su servicio e instalaciones muy buenas y excelente la calidez de sus empleados. El servicio de Restaurante puede mejorar

Nice older style hotel set in the middle of town.Rooms on 2 levels face internally onto a wide balcony with lots of big comfy sofas overlooking a delightful central area with trees and vegetation. External balconies are enclosed reducing noise. Clean comfortable rooms (in process of upgrading while I was there) with aircon and en suite. Good wifi. Super friendly staff (English spoken). Nice little pool at back through bar and dinning area. Good breakfast with evening meals available, but not trying to compete with the numerous international fusion restaurants down on Isla de Flores.

Our room was clean and comfortable, but dark because an open air deck had been walled in and the only windows were 2 fairly small round windows at ceiling height. The people at the front desk were very friendly and helpful and spoke fluent English, but there was confusion about what was included in the continental breakfast resulting in our not being properly served and overcharged the first day.

nice

Hotel was uncomfortable.. felt like a prison of sorts. This was our last hotel in Guatemala and by far the worst. The clean towels appeared dirty and the water in the shower would start out hot then immediately get cold. I'm sure there are other hotels in the area that would be a better option for the price point.

Staff very friendly and always had at least one person on the desk that spoke english. Safe off st. parking. Hot water for showers. Free breakfast of eggs and toast. All in all a good experience.

Enjoyed the hotel. Clean, good location, frendly service, nice layout. Only problem I had was with the difference in price as listed by Hotels.com. Listed price was $29/night (single room). Total with taxes and fees per Hotels. com ~ $34.15/night. Amount at requested at check-in $43.71/night! After much discussion in broken Spanish, hotel agreed to $37/ night ($29/ + standard 22% tax?) Had to show my booking info from the app site to get that. And they were not happy with Hotels.com. First, while this wasn't a huge deal, the extra added up because I was staying multiple nights. I went back and checked the advertised deal on Hotels.com and noted that the offer said "free breakfast" numerous places. When you click on the "fine print", Hotels. com says the hotel may charge a ~ $4.15 breakfast fee. Then why the heck does Hotels. com let them advertise "FREE BREAKFAST"??? Not sure if this was the basis of the problem, but come on, sites like this are supposed to make travel a little easier, not push us into negotiatons with the hotels concerned. Again, in the end, I still enjoyed my stay and would recommend the hotel to others!

The personal was so cool just overexpected.