Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.8 / 10 Guest Rating

Iberostar Waves Paraíso Beach - All Inclusive

Carretera Chetumal - Puerto Juarez km 309, Puerto Morelos, mx

Iberostar Waves Paraíso Beach - All Inclusive - main view

About the Property

Luxurious Accommodation with Private Beach Area
Experience the epitome of luxury at Iberostar Paraiso Beach in Playa del Carmen. Indulge in our air-conditioned rooms with private bathrooms and enjoy stunning sea views from select units.

Gourmet Dining and Activities
Savor exquisite Mexican cuisine at our on-site restaurant and stay connected with complimentary WiFi. Start your day with a delicious breakfast offering continental, buffet, and American options. Engage in a game of tennis, table tennis, or billiards, then unwind in the hot tub.

Exceptional Service and Convenient Location
Our attentive staff is available 24/7 to cater to your needs, ensuring a seamless stay. Located just a short distance from Cancún and Playa del Carmen, with Cancún International Airport nearby, convenience is at your fingertips.

Book now and elevate your vacation experience at Iberostar Paraiso Beach!

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico. An environmental fee of 32.57 MXN per night per room must be paid upon check-in. The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions. Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel. Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation. Children policy: From 0 - 2.99 years: Baby From 3 - 12.99 years: Child paying child rate From 13 years old: Adult Rate Child Rates are available in the hotel reservations department.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent328 verified reviews
AI Summary

Guests highly rate the exceptional staff and frequently praise the clean and well-maintained grounds.

Categories

Cleanliness8.8
Service9.0
Location8.9
Room Quality8.5
Amenities8.8
Value for Money8.6
Food and Beverage9.0
Overall Experience8.8

Select topics to read reviews

J
jorgeesES
Verified booking
family_with_children
Standard Room
Stayed in Oct 21, 2025

"Exceptional"

10.0
Helpful?
N
Navigate22910535980
Verified booking
Couples
Standard Room
Stayed in Oct 18, 2025

"Great hotel - Excellent gym"

10.0

Great staff, brilliant facilities. Love the gym, especially Sergio who takes the morning fitness classes. It has a good weights area, plenty of of cardio machines and superb spin bike studio. If you enjoy staying in shape whilst on holiday, or just want to burn off some of the all inclusive indulgence, then look no further.

Helpful?
U
UrseldeDE
Verified booking
family_with_children
Standard Room
Stayed in Oct 13, 2025

"Excellent"

8.0

Die Ruhe in der Natur

Helpful?
N
Natasha
Verified booking
partner
Standard Room
Stayed in Oct 10, 2025

"Excellent"

8.0

Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!

Helpful?
E
Erin
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

Staff is super sweet and helpful, the property is beautiful, the pool is enormous and so much fun to swim. I highly recommend enjoying a drink at a swim up bar.

Helpful?
S
Salman
Verified booking
friends
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

Amazing resort. They should open access to bars across all resorts. Also they need to have a 24/7 bar and food service. Closing everything at 1am is diabolical. Besides everything closing at 1am my experience at this resort was exquisite.

Helpful?
K
Kevin
Verified booking
family
Standard Room
Stayed in Oct 5, 2025

"Good"

6.0

Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.

Helpful?
U
U7655ESamandak
Verified booking
Friends getaway
Standard Room
Stayed in Oct 4, 2025

"Staff"

10.0

Great stay! I was able to have some 1-2-1 swim lessons with Jorge from fit & fun and would recommend! He was very helpful, a great coach, made me feel comfortable and I progressed tremendously in a very short amount of time, thank you Jorge

Helpful?
A
Aamir
Verified booking
partner
Standard Room
Stayed in Oct 3, 2025

"Excellent"

8.0

Clean rooms and excellent staff

Helpful?
F
Fearless41907198457
Verified booking
Family
Standard Room
Stayed in Oct 2, 2025

"Terrible stay. Noisy AC, no proper cleaning, bad food, dirty pool, sea water full of dirt, mosquitoes everywhere, staff"

2.0

Our experience at Iberostar Waves Paraiso Beach was very disappointing. The air conditioning in the rooms is so loud that it’s impossible to sleep, and you cannot turn it off. Room cleaning was inconsistent – they ignored requests and only sometimes came later. The food was very poor quality; lunch leftovers were served again at dinner, nothing fresh or interesting. Mosquitoes were everywhere, making it hard to relax outside, and even the children could not sleep because of bites. Service overall was terrible – the staff was unhelpful and unfriendly. At checkout they even demanded extra money for “cleaning services” that were never provided. We traveled as a family of ten people, and all of us had the same issues in every room. This resort is definitely not worth the price and I would not recommend it to anyone

Helpful?