Holiday Inn Express Colchester by IHG

The location was ideal for me and the staff were very friendly

Although meals were offered I thought the menu limited and there were no nearby locations to eat dinner

Slapen ging goed

Airco werkte niet

The staff were very nice and breakfast was very good

Lack of staff in the evening - couldnt eat dinner at the hotel as tbey were quoting 1.5 hours which would be too late. Also lack of experience in the bar as beer pumps leaking and needed changing and no one knew how to sort it

The hotel was near to Ardleigh where we were visiting for a family party . The room was clean and had everything we needed . Reception staff were lovely and very helpful regarding check in and parking etc . We travelled as a group of 9 plus our small dog .

There wasn't anything not to like . Breakfast was a bit of a let down but we had been told the day before that there was a wedding party staying at the Hotel too so it wasn't a surprise .

Clean friendly helpful staff

Breakfast was busy and food was slow to come out of the kitchen

Convenient to get to

I checked in late evening and asked how I paid for parking. I was told if I was an IHG member this was free. I gave them my number, there was no mention of having to log into any computer system. I tried to confirm this on check-out but there was no-one on the reception desk. I subsequently received a £100 fine for failing to pay for parking!!! I appealed, sending details of my reservation and IHG number - this was rejected. BE WARNED

Was close to place we were going for wedding reception

All good