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7.4 / 10 Guest Rating

Tower House Hotel

Master Lane, Pye Nest, Halifax, England, HX2 7EW, Halifax, GB

Tower House Hotel - main view

About the Property

Panoramic Views and Impressive Amenities
Take in breathtaking views from a terrace and garden while enjoying complimentary wireless internet. Wedding services, a banquet hall, and barbecue grills are also available.
Delightful Dining and Convenient Services
Dine at The Tower Restaurant with a bar/lounge or order room service. Enjoy a full breakfast on weekdays or grab coffee/tea in the common area.
Comfortable Stay and Convenient Location
Choose from 11 guestrooms with free Wi-Fi, digital programming, and modern amenities. Benefit from free self-parking and proximity to popular attractions like Wainhouse Tower and Victoria Theatre.
Don't miss out on the perfect blend of comfort and convenience at Tower House Hotel. Reserve your stay now!

Facilities & Amenities

Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Wedding services
Wheelchair accessible parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features wedding services, barbecue grills, and a banquet hall.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Sep 15, 2019

"Good"

4.0

Shower in room good. Disposable cups in bathroom were dirty so had to bin them. Staff pleasant enough. But on leaving wanted to raise a complaint and as receptionist had only been there a week was unsure how to handle it.

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Sep 8, 2019

"Excellent"

8.0

The staff were friendly and helpful. I wasn't happy that they had managed to double book us with a wedding party and didn't tell us prior to booking.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Aug 30, 2019

"Good"

4.0

When driving into the grounds the hotel looked lovely. Manager was friendly on arrival and very helpful, but that where it stops, everthing was down hill from there. Breakfast was sparse and cold, only one member of staff, Shower looked amazing, but when i went to use it the door fell off in my hand, the shower only ran with cold water, when i went to reception there was nobody to be found. Apparently there was no other staff on the premises only breakfast staff and cleaner. Who couldnt help any of our problems. We left disapointed and unable to tell any staff how we felt .

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 30, 2019

"Good"

4.0

Had a twin room instead of the double room that I had paid for. The breakfast was poor also !

Helpful?
V
Verified traveler
Verified booking
family_with_children
Standard Room
Stayed in Aug 26, 2019

"Good"

2.0

No coordination of staff times for breakfast. Disgraceful family room, dangerous fold down bed...would not meet health and safety checks. Dirty cups, cutlery.....

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Aug 24, 2019

"Good"

2.0

Not sure where to start, was just shown to room and left no information given have had 3x as much payment taken out of my account rang up to sort this and was hung up on after having to chance it up no one about to check out had to leave key with the chef only member of staff on site absolute joke this was a wedding present and it’s being appalling avoid at all costs having to do a fraud claim with the bank!!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 23, 2019

"Good"

6.0

Hotel was nice although was disappointed. Lack of toilet paper there was only a small bit left on roll in room and had to borrow from 1 family member who had a roll. Not suitable when travelling with children. Was supposed to be a kingsize room but no sofa supplied as it had broken and there was no replacement. The water was cold so was unable to shower. I had to wash the children and myself quickly with cold water. There was also no shower gel to wash with supplied

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Aug 17, 2019

"Excellent"

8.0

Clean, tidy facilities. Friendly staff. Secluded location. Competitive pricing. View from window not great but not an issue for us. Chef not expecting us for breakfast due to poor communication (staff busy with wedding venue preparation) but did a good job.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jul 8, 2019

"Good"

4.0

We arrived at the hotel on Friday 5th and received a great welcome apart from being on the system twice and having to prove that payment had been paid on the 30th June. The double room was compact but adequate for our needs with a very comfy bed. Everything was very clean, the only downside being the heat in the room. We went out and returned around 21:30. On getting back to the room we discovered that the shower, whilst being all singing and dancing with separate massage jets, sadly did not work at all! As it was later, we reported this the next morning and were assured that it would be looked at and fixed. We went out again for the day and arrived back around the same time in the evening. We checked the shower and it still did not work. This time my wife went downstairs to get answers and was told that the report had not been passed on. I find this difficult to believe as I witnessed the young lady write down the details of the issue and indeed she went up to the room herself to see if she could help. However, who ever my wife saw, gave her a key for another room on the other side of the hotel where we could shower! In the morning I went to shower first. This shower worked, however the inside piece to lock the room door from the inside, was on the floor. My wife refused to shower within a room she could not lock. Whilst we were packing the case my wife moved the iron in the wardrobe and discovered heart medication which had been left behind by a previous guest.

Helpful?
K
Kerry
Verified booking
Standard Room
Stayed in Jul 5, 2019

"Lovely hotel bad customer service "

2.0

So unorganized. I booked 3 rooms and me and my friends were going to a concert at the piece hall. I was told on arrival that I only had 1 room...and basically it was 'tough luck' as they were overbooked and couldn't do anything about it. The lady in charge was actually quite aggressive about it even though it was clearly them at fault. Eventually it turned out that I did have 3 rooms...they just couldn't find it on the system. One of our guests who was in a room on his own got asked to bunk up in our room....when he declined he got bumped down to a single room. With no refund after he'd payed for a double room that they then sold to another unfortunate couple who didn't have a room. Wasn't particularly bothered about a refund but wasn't happy about them actually profitting from the chaos. Beware the breakfast its actually lovely....compliments to the chef....but a hidden charge as you're only actually entitled to continental breakfast....which was non existent. Bar was closed by 9 on the Saturday.

Helpful?