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8.5 / 10 Guest Rating

Heywood House Hotel, BW Signature Collection

No 11 Fenwick Street, Liverpool, GB

Heywood House Hotel, BW Signature Collection - main view

About the Property

Experience a delightful stay at Heywood House Hotel, BW Signature Collection, your perfect retreat in the heart of Liverpool.

Modern Comforts
Our 35 air-conditioned rooms provide a serene environment, complete with iPod docking stations and designer toiletries. You’ll stay connected with complimentary wireless internet access and enjoy a variety of digital programming for your entertainment.

Convenient Amenities
Enjoy a hassle-free experience with our 24-hour front desk, luggage storage, and concierge services designed to cater to all your travel needs. Plus, savor delicious to-go breakfasts available daily from 7:00 AM to 10:00 AM for a nominal fee.

Prime Location
Nestled just steps away from Liverpool ONE, immerse yourself in the vibrant culture and history with popular attractions such as the Cavern Club and Royal Albert Dock within walking distance.

Book your stay at Heywood House Hotel today and embrace the best of Liverpool!

Facilities & Amenities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

* Contactless check-in and contactless check-out are available. * For details on Best Western's privacy policy, visit www.bestwestern.com/privacy ( https://www.bestwestern.com/privacy ).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent102 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

D
Dcfdgh199gbGB
Verified booking
Couples
Standard Room
Stayed in May 1, 2025

"Closed"

2.0

This Hotel has ceased trading. Me and my partner arrived Saturday 26th of April for a booking we paid for in February only to find a note on the door informing us it had been closed since 9th of April. No one informed us of this prior to travelling so alternative accommodation had to be found on a Saturday night. Very poor.

Helpful?
C
Christian
Verified booking
partner
Standard Room
Stayed in Apr 21, 2025

"Good"

2.0

The hotel I booked though you had been repossessed and was closed leaving us in a very bad situation with car park booked and paid for restaurants booked deposits booked and so on. I hadn’t been given any notice of this situation at all really not happy and want to know what you are going to do about all this stress and inconvenience caused to my wife and I. Many thanks Christian Fearon

Helpful?
J
Janet
Verified booking
Standard Room
Stayed in Apr 17, 2025

"PERFECT!"

10.0

A little older hotel, the set up or design of the is a little odd, I think it used to be a bank or something. But the staff was GREAT and the location is PERFECT! The Beatles statue is only about 3 blocks down on the pier.

Helpful?
H
HaroldV1972
Verified booking
Solo travel
Standard Room
Stayed in Apr 14, 2025

"Cancelled without explanation"

2.0

An unpleasant suprise today. They cancelled my room without any explanation , or excuses. It's very hard to book another room on such a short term. Booking.com offered other hotels, but non of them were close to this one. I can't believe they offer a service like this, and as I understood I was not the only one.

Helpful?
H
howardd707
Verified booking
Couples
Standard Room
Stayed in Apr 10, 2025

"SHUT DOWN! 09APR25"

2.0

Arrived for check in last night. Security on door advised the hotel was subject to a possession order and not accepting guests. Must have only just happened as we saw several guests departing with all their luggage. Hotels.com help line was closed so had to make alternative arrangements.

Helpful?
H
howard
Verified booking
Standard Room
Stayed in Apr 10, 2025

"Hotel has gone bust!"

2.0

Arrive to a locked up hotel. Security on door advised us the hotel has been repossessed! Tried calling hotels.com but got recorded message saying office closed. Managed to check in at nearby alternative so will need refund from hotels.com

Helpful?
M
Michaela
Verified booking
Standard Room
Stayed in Apr 5, 2025

"Excellent"

8.0

Good location

Helpful?
R
Rosa
Verified booking
Standard Room
Stayed in Mar 31, 2025

"Exceptional"

10.0

Everything very good and comfortable. Just the entrance is a bit smelly so was off putting but when we saw the room all was good!

Helpful?
M
matthew
Verified booking
Standard Room
Stayed in Mar 30, 2025

"Good"

6.0

Super great location nice rooms the personal is not that friendly, a little bit expensive for being a guest house a few steps is easy hotel for the same costo and brand new

Helpful?
A
Ashleigh
Verified booking
partner
Standard Room
Stayed in Mar 30, 2025

"Excellent"

8.0

Liked that it was close to everywhere we needed to go. Love that an old building getting used

Helpful?
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