B&B HOME Brussels East Woluwe

Let me try to summarize: 1) We were in a triple room and only got 2 set of towels; 2) One of the days they didn't make up the room. We left at 9 am and returned at 6 pm to find it in a mess. We asked for at least clean towels and it took them 2 hours (!) and some very angry feedbacks to get them; 3) The irons (available at each floor) were all damaged. One of them ruined my shirt! 4) We had to wait for almost one hour to checkin. The staff is not sufficient to cope with the demand. So, all in all, I don't recommend it. Stay away from this hotel!

Before me staying in this hotel I was worried (as the reviews score was around 3.5) but once there I can say that everything was perfect, the room was spotless, clean and safe, the staff (especially.at the restaurant) were super friendly and hospitable, the hotel is really big and spacious, I would definitely comeback.

Achei as camas pequenas mas confortáveis

Shower head attachment leaked Room difficult to warm up.

Great location to the airport. Worse parking experience ever, you’re better off finding parking on the street and paying for it.

Bad: No air-conditioning. Small shower. Nothing in the area. Good: friendly staff. Free coffee and water.

The staff here are strange to say the least. It seems they don't want to be there. Grumpy on front desk. Lacking basic knowledge. Very poor impression for guests on their arrival. The hotel itself lacks soul and life. Partly because of the grumpy, almost robot-like staff. Partly because the hotel is trying too hard to appear chic and modern. Instead it is overly cold, clinical and lacking any personality. Finally, we were clearly promised a room with 3 beds and a sofa bed. But given 2 single beds + sofa bed. How do we sleep 2 adults and 2 children on this? Front desk response was a cold "that's how it is".

The staff were courteous . The hotel is very well plcced

Nice room and reception area. Great food in the restaurant and great breakfast. Very helpful staff. Some of the furniture in the room and in the restaurant was quite tatty and worn out. To accees the hotel car park, you need to drive about 2 miles to get to the rear of the hotel. Its best to get the address of the rear car park, and use this in your sat-nav.

slow check in lady thought she was the greatest not good