Extended Stay America Suites - Lawton - Fort Sill

Location

Freezer stinker, had to do our own trash. Request to change never got done, properly blamed book.com and they blamed property. And our was due to a medical issue is we had to leave early. Cheap breakfast for the price of the rooms.

clean room

The staff on duty upon check in was about as friendly as a brick...

It was clean

B/a

I like the fact that the location was close to Base.

Gym- both treadmills broken Rooms- dirty and bathroom was unable to flush and we asked and they came and 2 hours later same problem. Tub was dirty.

There was nothing I liked about the facility.

The furniture covering was missing and peeling off, dirt and debris all over the carpet, especially along the wall, hair in the sink, dirty floor in bathroom. It was dirty and awful. Poor customer service as well. We had two rooms the shower in one had pink all over the shower almost like someone dyed their hair or staining of some kind. Furniture in second room also missing covering and peeling. Pics attached.

Na

It’s outdated, the breakfast advertised was not accurate… I feel like the staff were not professional at all. We get charged a pet fee 12 days after we check in and was not notified of the charge even after the front desk lady said there was no charge before checking in. The furniture were outdated, mold on the curtains