Sand Sea Resort

Beautiful place, staff so friendly and helpful, always smiling. Great location. Lovely to see so much Natural beauty in and around this resort. Dusky Leaf Monkeys were my daily delight. Room was ovely, clean comfortable and just outside we were able to see the Monkeys as they came to the trees just outside our balcony. This hotel feels authentic and exceeded our expectations for the price.thank you to all the staff for being so welcoming.

Wonderful place with kind and helpful personal! Want to go back! Great view with a pool next to the ocean. The city was cozy with everything you needed.

It was ok for 2 nights I wouldn’t stay for more . It is more like a 3 than 4* hotel. It was nice to have the pool right next to the beach which stretches right across Railay

Was amazing. Beautiful location beautiful people. Service impeccable worth every penny. Food on hotel could be better but it wasn’t bad honestly

I have travelled a lot through Thailand before, this was the first time together with my wife and 3 year old daughter. We have stayed at the Sea Sand Resort for 4 days during high season and over new years eve. While Rai Leh Beach can be quite crowded throughout the day, Sand Sea Resort offers you a bit of tranquility, since you can escape the busy beach and just relax a bit at one of the resort's three pools located inland. We had junior suite cottage (sunset side) which came with generous space and tasteful interior. Our residence was located in between some trees and one of our daily highlights was to spot the rather reserved dusky langurs who seemed to live up in those trees. Concerning NYE, I must say we were blown away by the gala night that was hosted: Big buffet, beautiful setup (tables and decorations), moderation, fun games and raffles, fireshow at the beach, and a proper stage (the staff did propably twice an all-nighter to build and then again dismantle) on which traditional thai dancers and the famous thai reggae band Job 2 Do performed. What made our stay though really special and memorable, was the amazing staff as they all are attentive, forthcoming and really really kind hearted (shout-out to Saman, Husnee, Hasmin, and the rest of the team!). For my family, I couldn't have wished for a better experience. We will definetly come back

I am in travel so honest review. What a lovely hotel. Based on the beach and runs from west to east railey. Staff on reception and concierge are so helpful and smiling all the time. Room are good and clean. Breakfast excellent. There are 3 pools we tended to use pool 3 as at the back of the hotel so quieter. Grounds are kept immaculate. We saw a baby and a larger water monitor. Apparently they have a family of them. We walked to the view point and saw the monkeys. Well worth a walk. Highly recommend and would definitely revisit.

The resort is well located for the local amenities and stretches across both sides. We pre-booked our private airport transfer from Krabi airport with the hotel, and recommend this. It is well organised and seamless for around 2000 baht. The hotel staff are welcoming and eager to help. There are plenty of them, and always helpful The restaurant for food isn’t that great. Both times we ate here the service was very slow, and the order was incomplete or wrong. There are loads of choices in the area, so pick another. We booked an all dayboat tour through the hotel to Phi Phi (5 islands) by private speedboat. This proved to be a poor decision and cost significantly more than local tour operators. The two young lads operating the tour for the hotel arrived 30mins late, and unfortunately spoke very little English. They hammered the speedboat at full power across the sea, so you couldn’t have a conversation and you had to hold on, as it bounced on the waves. About a mile off Phi Phi, the engine overheated, and cut out. They frantically tried to call people on their phone to no avail. By luck the engine cooled and restarted, but was left thinking’ what if’. The boat had no lifejackets either which was a concern. The full day trip finished and we were back at the hotel for 2pm, hardly a full day trip. However, apart from the trip and the restaurant, I would recommend the hotel and staff.

This has been the worst service experience I have ever encountered, especially shocking for a country that thrives on tourism and for a resort that is otherwise well-rated. One of our family members lost her father just before our planned stay. We reached out to Saddened Sea Resort at Railay Beach requesting either a rescheduled stay or even a credit valid for six months or a year, so we could visit at a later time. We were not asking for a refund—just basic flexibility and human understanding during an extremely difficult time. Our requests were denied repeatedly, and worse, many of our emails were simply ignored. There was absolutely no empathy, no willingness to help, and no meaningful communication from the resort management. Hospitality is not just about good views and rooms; it’s about how guests are treated when it truly matters. During testing times, when you expect compassion and professionalism, this resort failed completely. I would not recommend anyone to book this resort. If you’re looking for a place that will treat you with understanding and care during unforeseen circumstances, this is not the place to be.

Sand Sea Resort has an unbeatable location right on Railay Beach. The views are absolutely amazing and make the stay feel truly special. The staff are incredibly friendly and accommodating—always smiling, helpful, and genuinely caring about your experience. The resort offers everything you would expect from a solid 4-star hotel, plus the bonus of breathtaking surroundings and excellent service. A perfect place to relax and enjoy Railay at its best. Highly recommended.

A perfect place to stay. Ask for Samman who is a bellman who will carry your bags, buggy you around, walk you anywhere you may need directions to. He is so friendly, the staff is all super friendly.