Casa de Mama Cusco 2-The Ecohouse

The hotel is not in the center, on a pretty dirty street and its pretty loud at night. The first night water in the shower was barely warm, on the second night there was NO WATER AT ALL! i would rather pay a little more and stay closer to the center in a place with water.

Arrived 5 am by bus from Bolivia. Got to my hotel to see when I could check in later that afternoon. The owner "Mama" greeted me and said: "Don't worry, Mama take care of you!" She gave me my room right then so that I could sleep and did not charge me extra. Most helpful hotel service I have ever received. Place is simple but nice. HIGHLY RECOMMENDED.

I would say all of them are SUPER friendly and helpful. They picked us up from the airport. The room was clean and had drawers which you can lock, and thick blankets (this was important because it was cold in cusco when we were there). Breakfast includes bread, jelly, butter, eggs, tea, coffee, and juice. Only reason I'm giving them 4 star is because the hot water didn't come out that well. The temperature in cusco on August went below zero at nights. They did not have heaters but I feel like that's how it is for most of Peruvian places. I've even been to my Peruvian friend's house who's at least upper-middle-class in Peru, and they also did not have heating system at home. I was actually okay taking a shower with lukewarm water, but my friend caught a cold and the water was too cold for him. There was a kitchen and we actually used it for cooking noodle soup. 15-20 mins walk (or 3 soles taxi ride) from the city center, which is not too far. However, if you book a trip to sacred valley through travel agencies, they usually pick you up from your hotel, but all of the travel agencies we contacted said our hostel is too far, so they won't come pick us up. Cusco is a small city, so relatively it's far from the city center. We were going to Machu Picchu early in the morning, and the owner gave us some bread we can bring there in case food there is too expensive. They always had drinking hot water on a table in the dining room, so you could get hot tea anytime.

The hotel room was very big with shower room. They have hot water at all times unlike some places have no hot water. The hotel staff was very helpful. Not much surrounding the hotel and you need to take a taxi to city centre which is less than 10 min drive and costs less than £1.

We came back to this hotel after Maccu Pichu and get the same room again which is very nice as we were used to the room. We found our luggages in there when we got back to the hotel. Nice hotel staff and the hotel is value for money.

Pros: Mercedes and ALL the staff are the most wonderful, caring, helpful people in Peru. It's like staying with your family. Asked for extra pillows, heater and other stuff they got it to us quick. Best service and staff in town. Cons: You get what you pay for. We are too old to stay in a hostel type place, the other people who stayed there were loud at night. The room walls were thin, it was bare minimun accommodations. VERY good value for the price, but it was roughing it. Clean but no frills...only a dollar fifty taxi ride to town center.

the owner and staff was very nice. The hostel pickup us at airport for free which is very convenience for us. the room and breakfast is as described. The free wifi is also provided in dining room, but no signal in room. The price is right.

This is a good hotel for the price. "Mama" is wonderful, and will do whatever she can to make sure your stay is enjoyable. The hotel itself could use a few improvements, including more comfortable beds and internet in the rooms. The breakfast and the service were both great.

A great experince! Mercedes (the owner) is a very nice person. She came picked me up at the airport and hoked me up with all the local attractions. She didn't only provided excellent lodging in Cusco, but also served as a travel agent. I highly recommend Casa Del Mama 2 in Cusco Peru!

This place may be cheap but it's in a pretty bad state of repair. The location is off the beaten track. The staff are friendly but don't expect too much. I'd recommend paying an extra $10 per night and stay somewhere central & nice. I was shocked by the high customer rating...I cannot fathom how people can rcommend this place.