Kefalonia Bay Palace

Great value, great breakfast, great service and great views!

The property was very clean and the staff were excellent. However, we were VERY disappointed that Expedia had given us no indication of the amount of steps in the property -there were some lifts but there was no way of getting to our room without climbing a substantial amount of steps...this would definitely have been a problem for older or less able persons. A further comment is that the gym was not usable as there was a problem with the electricity and connectivity. The spa was not open either. This was very disappointing to us. Finally, this was advertised as an adult only property on your site but this was not the case at all. We would be grateful for your response to these comments. Thank you

Rooms have fantastic view over Kefalonia Bay. All the staff were very friendly and helpful. Nice pool. Breakfast was fine.

I could spend a very long time listing both positive and negatives, but as a general i had a fantastic holiday, the staff at the hotel were incredibly friendly/helpful and I would be more than happy to return to the hotel. I would however offer some advice that if you are not fit/active then this hotel may not be suitable for you due to its steep hill location and the amount of walking required

The location was perfect. Beautifully coloured buildings overlooking the ocean. Perfect pools facilities. Staff were incredibly helpful. Rooms super clean. I would definitely recommend this to others.

Our second Holiday at this Hotel , some areas looking tired and breakfast not as fresh and natural as last time . Staff were attentive and polite but as already pointed out the breakfast tables were grubby and food was missing at crucial times . Overall experience was quite good .

The only draw back was the number of steps to our accommodation, especially as one of the lifts was out of action. Very friendly staff.

A great, quiet, location, close to the picturesque town and harbour. Wonderful views of the bay from the room's balcony, to watch both super-yachts, and sailing enthusiasts, etc., as they come and go below, and for the evening moon-rise. The approach road ends uphill at the hotel, so very little traffic noise. The staff were superb, efficient, friendly and helpful. Great views also from the excellent pool , restaurant and other public rooms. The snag for some older clients might be the many steps to the various levels, but ignore the reports about driving to the car park, we found the climb easy in our hire Panda! It presents no problem to any competent driver. A nice touch was the free tapas when ordering a large beer from the pool bar!

Horrified at the access situation. Built up the side of a mountain & 140 from our room to the pool! & 100 to the main building for breakfast. Wifi not good. Breakfast fine. 2 out of 3 lifts not working. Obviously being run on a shoestring.

It was good though