Pullman Brisbane King George Square

Worse hotel I've been in for a long time, there were human Faeces in the pool. Staff were polite but not helpful or of any assistance. On arrival concierge parked our vehicle's, the lobby is welcoming the staff appear polite. We booked 2 rooms at $415 per a night, Arrived in the first room it was average but fine, second room was a disabled access room the bathroom was unappealing and fixtures hanging out of the wall. Contacted reception. Not fixed. At checkout Concierge basically gave us our keys and pointed to b3 after dragging out luggage down strairwell we were out! Would NEVER recommend staying here. But would recommend the breakfast.

Only 1 elevator worked and no hot water for a shower.

From the moment we arrived, we were treated with courteous staff, and friendly faces. Check in was fast and easy for us, as we were the only ones there. We did see a very big line up the next day, and on Saturday but the staff never lost their composure and worked very fast to get everyone checked in. Our room was well maintained and the amenities were well stocked, with extra towels and lots of milk and tea and coffee. Good pillow selection and the beds were very comfortable. We had dinner in the restaurant and booked earlier so no problems there. The food was good and the service was good. We had cocktails on the rooftop bar, which were okay, but it was noisy, and we were probably out of our element, but it was okay. The pool looked great, Breakfast was good and had lots of choices as well as a chef to cook you an omelette, coffee was pretty good. We had the car parked for us, which was convenient and they brought it around when we wanted to leave, no problem, it does take a little time, but all in all a good experience. We did have a room facing the street which at times was a bit noisy, but not too bad, it if your a light sleeper I would recommend getting a riverside room. I would recommend this hotel, as we had a really good experience and was very happy with everything

Very ordinary for a Pullman. Shared lobby with Mercure & stay felt more like a Mercure than a Pullman. Rooms are tired & outdated. Needs a major renovation, with air-con upgrade and modernisation of bathrooms. My bathroom had mould on ceilings, and the towels are worn, thin & had holes. No do not disturb signs and poor lighting in room, especially at work desk, with vinyl peeling off chair.

Recently stayed at the Pullman at the tail end of the cyclone. Very spacious double queen room for 4. Extremely accommodating staff, restaurant food was good. Buffet breakfast included with stay was plentiful and great variety. Highly recommend

The hotel staff are accomodating specially concierge name Mathew 1. *Friendly and Welcoming*: They greet guests with a smile and make them feel at home. 2. *Attentive and Responsive*: They listen to guests' needs and respond promptly to their requests. 3. *Helpful and Assisting*: They offer assistance with luggage, transportation, and other needs. 4. *Knowledgeable and Informative*: They provide guests with information about the hotel, local attractions, 6. *Proactive and Anticipatory*: They anticipate guests' needs and offer solutions before being asked. 7. *Respectful and Courteous*: They treat guests with respect and courtesy, regardless of their background or

Bathroom conditions very poor

Tried to get a bucket of ice. Called room service and front desk. Neither answered the phone

An old hotel building, but convenient to go everywhere

Very central so great location