NH Collection Palermo Palazzo Sitano

People were generally friendly at the hotel but a lot of negatives: - Breakfast was pretty awful - I paid for a superior room but the beds were pushed together to make a queen size, no padding to bridge the gap however - Regardless, I had back pain after each sleep, the bed was not at all comfortable - Parking rates are extortionate. On Hotels.com it says free, the hotel quoted 15-20 euro despite there being off-street parking for free nearby..

Great place in great location with all the sights within walking distance. The staff was very kind and helpful

The room looks creepy especially that the room is dark. There is no enough lights to brighten the room. It says on the booking that there is a mini-balcony but in fact its just a window. And the window of my room is situated inside the hotel that when you open there is nothing to see. I havent slept well during my stay. I had horrible nights. The trash bin on my toilet is broken. The hotel needs maintenance or refurbishment. Whats great thiugh are the lovely staff, the receptionists that are very friendly and very eager to help. I also commend their food with a lot of choices for breakfast.

Wi fi did not work well otherwise functioning and efficient

From check in to check out everything about this hotel was amazing. Made sure I had the room I wanted, happy hour at the bar was fantastic and the breakfast buffet was incredible including all staff involved. Lovely hotel would HIGHLY recommend. Thank you for the lovely stay.

Nice modern hotel for a quick overnight in Palermo. However, we booked this property because the listing said they offer "free parking." The only free parking available is on the street (and it is nearly impossible to find a spot). Be prepared to fork over €15/day for valet parking.

Came in at offseason so price was super Low, but even at a higher price point this hotel still would have been good value. Centrally located within walking distance of anything you would want to do, great breakfast spread, big room, and helpful staff. High marks all around.

Elegant and clean

Excellent location, very clean and welcoming. Helpful staff. Room very clean. Pillows very flat but no extras available in wardrobe. Breakfast Did not have a great selection. Overall Stay was very good.

Location and rooms were very good. Breakfast below average, with minimal effort could be much better